Brian Clements Email & Phone Number

Msp

♦ Evaluate existing and emerging technologies and provide recommendations on integration within current Safety BI systems and best practices♦ Safety technical data model and the business strategic needs♦ Use and adoption of industry standard BI solutions

Eden Prairie, Mn

♦ Data mining for data integrity utilizing Teradata SQL Assistant♦ Tableau Sales and Inventory reports and dashboard designs♦ Developed planning model of upcoming fiscal year for store inventory levels

♦ Developed key performance indicators crafted with an impact on behavior and performance♦ Led Delta Connection Airport Customer Service (ACS) performance through the design, development, and implementation of datamodeling♦ Developed applications that enable effective monitoring, analysis of, and modification or correction to customer service andoperational impact for end users♦ Developed reporting tools to measure operational performance and analyze operational improvement for our department♦ Formulated, communicated and implemented operation improvements with station managers♦ Managed the Delta Connection ground handlers from across the US and Canada through graphical performance reports, continuousimprovement processes and quarterly business reviews♦ Successfully, as project manager, developed all Delta Connection (ACS) performance reports and tools to a live web environment♦ Assisted various other departments with in-house built applications to suit their business need and drive department efficiencies♦ Received executive level recognition for application development and process improvement which led to historic performance levelsfor Delta Connection (Four percent year-over-year improvement, since 2010

Staffing Manager Airport Customer Service (ACS)♦ Forecasting analysis and building financial models affiliated with flight schedule adjustments while managing payroll hours withinthe established budget♦ Creation of ballast program for all Mesaba fleet types; Responsible for the acquisition and supply management of the ballast♦ Creation of capital plans for ground support equipment♦ Preparing, managing and coordinating aspects of Requisition for Proposals

♦ Jointly responsible for the preflight planning, delay, and dispatch release of a flight

♦ Jointly responsible for the preflight planning, delay, and dispatch release of a flight♦ Responsible for the FAR Part 139 airport certification requirements

♦ Client and Server custom PC builds♦ Business marketing, sales, servicing and invoicing

Associate Of Arts (A.A.), Business Administration, Management And Operations

Education record