Cleo Schiff Email & Phone Number

Carlsbad, CA, US

Aromas, California, United States

- Oversee most back-end systems and integrations at Fireclay Tile (not website / eCom related), primarily Salesforce CRM and related customizations- Works closely with eCommerce, marketing, sales, support, production, people, accounting, and other departments to support technology needs and process flows in existing and new systems- Support Data Reporting.

San Francisco, California, United States

- Dedicated Company Salesforce Administrator, IT operations manager, and Company Data Analytics Guru- Coordinate with CEO, Sales and Marketing Managers, accounting and people departments, and production team leaders to understand key Sales, marketing, and production initiatives to implement within Salesforce and improve both front-end and back-end.

San Francisco, California, United States

- Managed Marketo Implementation and Strategy- Integrated Marketo with Salesforce- Managed marketing analytics via Marketo, Google Analytics, and Salesforce- Manage Marketo Operations for 8 months, then managed the transition to Pardot. Currently running web-to-lead forms / autoresponders & nurturing program via Pardot.- Work closely with the marketing.

San Francisco, CA

- Email Marketing: manage email communications via Listrak- Social Media Manager: curate content & post daily to various social media channels, including writing for blog- Analytics Tracker: created & populated social, email, online & offline (in-store) dashboard to identify key trends, where to optimize traffic, top selling channels & overall online.

San Francisco

- Provide acne skincare customer service.- Organize product training resources for both customers and our new call center- First introduction to Salesforce for customer service and utilized cases for customer feedback and solution processing

Bangkok, Thailand

- Research and Curate photo essay content for e-Learning game - Manage content dissemination within game environment for different levels of English learning- Worked closely with game developers and graphic designers to coordinate game strategy

- Homeroom teacher for a class of 10 secondary students (13 years) to whom I taught English, Reading & Writing, Geography, Physical Education, Health, and Computers- Administered and proctored semester exams - Taught ages 13-17 all reading and writing English classes (outside of Homeroom class of 10).- Responsible for administrative paperwork from exam.

- Worked closely with the Executive Director doing research on prospective East African countries and communities where SCI micro-enterprise programs could be established.- Responsible for secretarial and research-based work in SCI's education and awareness program.- Acquired understanding of the structural and administrative elements of an NGO/NPO.

Education record

This was an intense 31-day course that provides students a safe place to nurture the skills needed to be impactful leaders and make.

B.A, International Relations; Western European History; International Relations; Peace And Security

Activities and Societies: Collegiate Women's Volleyball TeamStudy of Western Europe from monarchy to the EU Proficient in the French.

International Relations, Political Science And Government

Activities and Societies: - Visited EU Institutions - French Classes - Western European History Enrichment ClassesStudied abroad in Paris.