I am a Business Leader with extensive experience in Business Management, Global Leadership, Customer Experience and Business Development in industries relating to Information Technology and Services Sector.With strong Eastern Africa exposure in Kenya as well as heading Rwanda and helping the establishment of subsidiaries like Democratic Republic of Congo and Burundi, my key functional expertise is in Business Development, Business Management, Business Support Services, General Management, Project Management and P&L AccountabilityHaving excelled in my earlier career roles with notable successes in providing exceptional customer experience, customer service and support as well as in the establishment and commercialization of new company from scratch, I started my most recent appointment in 2015 where I am the Country Manager at Smart Applications International Rwanda Ltd. As the core member of the Group Leadership team, I supervise a large number of employees while managing a portfolio Eastern and Central Africa Countries.My colleagues have always found me as a reliable resource for any challenging project or task in the team. I enjoy the confidence of my management due to my ability to undertake complete ownership of the tasks assigned to me and able to exceed expectations.I love meeting new people and learning new things, so please feel free to say hello for any new opportunities, I can be reached through this profile.