Medical Services Advisor
Current- Handles Case Management/Cost Containment for Inpatient and Complicated High-cost Outpatient Service Pre-authorizations and Treatment Guarantee issuance for the medical claims within our Network Medical Providers.- Expert in usage of DRG coding to maximize cost containment and avoid overutilization.- Attends to various internal & external customers' queries, escalations regarding preauthorization process and status, member queries/complaints, and all other internal queries regarding the company's medical policy.