-Worked directly with individuals with developmental disabilities and behavioral challenges in school districts and home settings.-Monitored and collected detailed records of client progress, interventions, and any incidents or significant observations.-Followed and implemented behavior management strategies outlined in individualized behavior plans created by a Board Certified Behavioral Analyst.- Collaborated closely with other behavior professionals, such as therapists, teachers, BCBAs, supervisors, and caregivers, to ensure consistency in intervention strategies.

-Utilized positional skills in FOH areas such as cashier, bagger, expo, desserts/beverages, window and iPOS.-Engaged with guests by anticipating and responding to their needs through clear and pleasant communication.-Executed hospitality in the dining room by ensuring all guests receive prompt & continual care.-Maintained a calm demeanor, especially during periods of high volume, to preserve a hospitable experience for guests.

-Attended extensive weekly trainings to stay informed about workshops, and services provided at the Student Health Center.-Worked closely with Peer Health Educator staff to enhance skills in health promotion and disease preventive work.-Assisted with clerical functions for the Student Health Center and the Health Promotion Department (i.e., file paperwork, maintain an organized working environment, make deliveries around campus, etc.).-Innovated, and developed 1 hour health workshops/presentation in areas of physical, mental, stress, exercise, etc. for students.-Performed student outreach during school events to explain the services provided at the student health center.

-Operated Cinemark’s POS system for all transactions completed on the assigned register, including proper cash balancing, distributing correct inventory and tickets associated with each sale, properly logging off when away from the register, reporting any concerns to management.-Verified tickets at the podium and direct Guests to an auditorium.-Kept theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)

-Issued receipts, refunds, credits or change to customers while maintaining great customer service.-Took orders and answered questions regarding food menu options.-Maintained clean and orderly checkout areas as well as completing other general cleaning duties.-Completed tasks given by shift supervisors and managers.