Accurate capturing and processing of new applicationsEnsure that any irregularities are brought to the attentionEnsure compliance with KYC documentsManage phone calls and correspondence to our customers (e-mail, letters)Improve, implement and maintain standardized new business processes and procedures on new applicationsReviewing and signing off documentation pertaining to different applicationsWorkflow coordinator on rotating basisEnsure that all service level… Show more Accurate capturing and processing of new applicationsEnsure that any irregularities are brought to the attentionEnsure compliance with KYC documentsManage phone calls and correspondence to our customers (e-mail, letters)Improve, implement and maintain standardized new business processes and procedures on new applicationsReviewing and signing off documentation pertaining to different applicationsWorkflow coordinator on rotating basisEnsure that all service level agreements are adhered toInteracting with internal and external customers to resolve queriesAssist colleagues whenever necessaryDivide responsibilities to ensure performance Show less