Cléo Silva

Cléo Silva Email and Phone Number

Squad Leader de Automação e IA @ Luizalabs
State of São Paulo, Brazil
Cléo Silva's Location
São Paulo, São Paulo, Brazil, Brazil
About Cléo Silva

Experienced professional in the fields of Product and Growth, with a track record in product team management, customer acquisition, strategic planning, data analysis, team leadership, and e-commerce growth. I have worked for multinational and digital companies such as Walmart, Record, UOL, Méliuz, Descomplica, Buscapé, and VivaReal (Zap Group).DATA INTELLIGENCE: Expertise in leveraging data-driven insights to inform strategic decisions and drive business growth. Skilled in translating complex data findings into actionable recommendations for stakeholders across various levels of the organization.PRODUCT MANAGEMENT: Led digital product squads with a focus on customer growth and conversion, addressing user pain points and enhancing engagement through improved user experience. At Descomplica, customer conversion from the top of the funnel increased from 3% to 8% in less than 6 months, thanks to strategic planning and the implementation of enhancements to our freemium distance learning product.GROWTH: Pioneered the organic growth department at Méliuz, overseeing team structure, hiring, process creation, roadmap planning, and product development. Achieved revenue growth of over 300% in the first 6 months, along with a 110% increase in new users and a 208% increase in new buyers in the first year.DIGITAL MARKETING: Extensive experience in managing both paid and organic digital marketing channels, analyzing and optimizing ROI, generating insights, formulating hypotheses, and conducting tests to solve problems. Proficient in driving traffic through effective SEO and ASO strategies to accelerate results.LEADERSHIP AND MANAGEMENT: Solid experience in leading, reorganizing, and restructuring teams in both growth and downsizing scenarios.COMMUNICATION AND NEGOTIATION: Excellent communication and negotiation skills, with a knack for mentoring and onboarding training.

Cléo Silva's Current Company Details
Luizalabs

Luizalabs

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Squad Leader de Automação e IA
State of São Paulo, Brazil
Website:
luizalabs.com
Employees:
1679
Cléo Silva Work Experience Details
  • Luizalabs
    Squad Leader De Automação E Ia
    Luizalabs
    State Of São Paulo, Brazil
  • Grupo Carrefour Brasil
    Digital Acquisition Manager - Membership Sam'S Club
    Grupo Carrefour Brasil Oct 2023 - Present
    São Paulo, Brazil
    - Results-focused analysis for reporting to executive directors and C-level executives.- Business-oriented data analysis for generating insights and new project opportunities.- Data-driven project and initiative management to leverage results.- Responsible for increasing new member acquisition for Sam's Club's shopping club through efficient strategies in growth, product, social media, media performance, organic traffic, and content marketing.- Within 3 months of joining the company, achieved a 277% growth in new member acquisitions through digital channels.- Accountable for over 300% year-over-year revenue growth from new members acquired through these channels.- Development of effective leadership skills in guiding and fostering professional growth of team members.- Development and implementation of successful action plans, collaborating with other company departments to ensure integration of new user acquisition strategies.
  • Méliuz
    Organic Growth Management
    Méliuz Apr 2021 - Mar 2023
    Brazil
    - Reported to the executive board and management, overseeing a team of 23 professionals, including 5 direct reports.- Responsible for increasing qualified visitor traffic to the company's website and app through effective SEO and ASO strategies, product, and content marketing.- Expanded the team from 2 to 23 individuals, with areas divided among engineering, product, optimization, content, and coupons.- Developed an effective leadership role in guiding and nurturing the professional development of team members.- Mentored company leaders as a multiplier, contributing to the establishment of a culture of growth and collective success.- Achieved significant results in terms of increased traffic, revenue, margin, and conversions of registrations and new buyers, with some cases experiencing growth of over 300%.- Developed and implemented successful action plans, collaborating with other departments within the company to ensure integration of traffic acquisition and user acquisition strategies.- Conducted A/B testing in collaboration with developers, growth teams, and the business intelligence department.- Utilized techniques such as canvas, lean, discoveries, and inceptions to understand the product landscape.
  • Descomplica
    Organic Growth Management
    Descomplica Sep 2019 - Mar 2021
    São Paulo, São Paulo
    - Reported to the CEO and managed the product squad.- Held the role of product manager in an organically growing environment, leading a team comprised of designers, developers, writers, and analysts.- Developed and implemented strategies to increase user acquisition for high school, college entrance exam, college, and post-graduate courses.- Collaborated and negotiated with marketing teams, peer product teams, technology, and analytics to ensure the integration of organic growth strategies aligned with the company's overall objectives.- Achieved significant results in terms of increased enrollments and user retention, contributing to the long-term growth of the company.- Implemented and developed a freemium platform to convert top-of-funnel users into subscribing users.
  • Ammo Varejo
    Growth Product Manager
    Ammo Varejo Apr 2018 - Sep 2019
    São Paulo Area, Brazil
    - Reported to the Director of Product and managed the squad.- Responsible for guiding the development teams' deliverables to meet the needs of CRM, Performance, inbound, SEO, branding, and Conversion areas and stakeholders.- Prioritized the product backlog and SEO, Inbound, and Marketing actions according to the business alignment of the ARTEX, mmartan, and Santista brands in order to achieve OKR goals.- Maintained frequent alignment with stakeholders from both physical and digital product teams to understand business demands and needs.- Aligned requirements with the development team based on the prioritized backlog.- Interacted with the Big Data/Web Analytics and UX/UI teams as needed.- Provided regular reports on business results and key metrics to clients, the board of directors, and stakeholders.- Implemented agile methodology for squad management and product backlog.- Mentored marketing and branding teams on methodology areas.
  • Buscapé Company
    Organic Growth And Performance Manager
    Buscapé Company Jun 2017 - Mar 2018
    São Paulo Area, Brazil
    - Reported to the Group Product Manager and managed the squad.- Responsible for defining the vision, strategy, and OKRs of organic growth, performance, and efficiency products.- Developed hypotheses on ways to engage and retain organic customers through the portal.- Managed the creation of roadmaps in collaboration with other product teams, UX, IT, and BI.- Oversaw external consulting vendors and tools.- Collected and analyzed data to drive product development.- Communicated product plans, benefits, and results to internal stakeholders, investors, and peer departments.- Implemented and transitioned to HTTPS domain architecture.- Implemented agile methodology for squad management and product backlog.
  • Vivareal
    Organic/Seo Growth Product Owner
    Vivareal May 2016 - Jun 2017
    São Paulo, São Paulo
    Reporting to the Group Product Manager.Responsible for mapping and analyzing the website for the implementation of performance-focused strategies and high-quality content.Data analysis focused on organic user access and search engines.Training for the content team and customer support.Technical leadership of the content team for link building and website content.Gathering and detailing requirements for SEO and growth projects.Creation and development of responsive pages, domain architecture change to HTTPS, and new top-of-funnel pages.
  • Walmart.Com - Brasil (Walmart Ecommerce Brasil)
    Cspo Product Owner - Seo Team
    Walmart.Com - Brasil (Walmart Ecommerce Brasil) Jul 2015 - Apr 2016
    São Paulo Area, Brazil
    - Delivery continuous of product; - business analysis for stories and functionalities priorizations; - frequent communication with clients and stakeholders for understanding of their needs and expectations; - understanding the product business with canvas and inceptions techniques; - sprints plannings and backlog's priorizations; - daily alignment with the development team for product progress follow-up; - understanding new opportunities for user experience, organic traffic and revenue improvements;- tracking and reports for disseminating the results for the company about SEO performance and our products; - introduction of SEO área for other teams.- KEY PROJECTS: links automation tool, tool for create pages based on keywords researches via site web analytics and webmaster tools (keyword pages); out of stock products pages.- RESULTS: in less than one year, the pages created with keyword pages tool, brought more than R$ 3 millions revenue for SEO with less than 1.000 of pages published. With the pages created for out of stock products, 90% of not found (404) pages have been corrected and it gave an increase of almost R$ 1 milion per month related to users that visited these pages. In less than one month, the revenue based on links created by links automation tool was almost R$ 60.000.
  • Walmart Ecommerce - Brasil (Walmart.Com)
    Seo Analyst
    Walmart Ecommerce - Brasil (Walmart.Com) May 2013 - Jul 2015
    São Paulo Area, Brazil
    - Planning and goal settings, SEO actions and strategies;- documentation of best optimizations practices for the internal company teams;- app store optimization as Google Play and iTunes Store (ASO);- website technical SEO related to microdata and tags for search engines - canonical, descriptions, title, mobile, etc;- mobile-friendly optimization;- results reports production for management and director areas;- function as Scrum Master temporarily;- monitoring and descriptions requirements of SEO internal tool, Drone;- tech talk of SEO's area and optimization good practices presentations.- KEY PROJECTS: sazonal campaigns such as Black Friday, Christmas, Father's Day; Brand's pages; Keywords pages; new categories such as Acabaram de Chegar (the newest products) and Moda (fashion category); website's remodeling in 2013 - Botox Project; Market Place; Global Store.- RESULTS: SEO's revenue increased in 30% of 2013 to 2014; revenue and SEO's traffic closed with 28% above the target of 2014.
  • Rede Record
    Seo & Web Anlytics Leader Team
    Rede Record Dec 2010 - May 2013
    São Paulo Area, Brazil
    - Portal page analysis and new projects for strategies planning;- keywords research for portal news and partners;- benchmarking studies;- data analysis - BI;- web audience analysis;- writers and IT teams integration for SEO better practices;- optimization planning for portal new channels and websites;- partners studies for SEO recommendations to improve organic traffic.- KEY PROJECTS: A Fazenda; Olimpíadas de Londres; Fazenda de Verão; Ídolos. Partners: Vagalume; iSaúde.- RESULTS: organic traffic increase by at least 20% a year.
  • Uol
    Seo Analyst
    Uol Feb 2010 - Sep 2010
    São Paulo Area, Brazil
    - Focus on retail and e-commerce;- data analysis - BI;- page studies for search engine optimization (SEO);- link building;- strategies and actions planning and detailing;- web analysis (keywords, traffic, benchmarking, etc).- KEY PRODUCT: Shopping UOL (online price comparison).
  • Bolt Brasil Comunicação Digital
    Seo, Wa And Smm Consultant
    Bolt Brasil Comunicação Digital Nov 2008 - Feb 2010
    Belo Horizonte Area, Brazil
    - Social media analysis for company customers;- keywords research for customers websites;- traffic websites monitoring;- wireframing design and information architecture for better user experience;- Wordpress and Joomla customization and development;- detailing and brainstorm for new projects;- pages optimization for search engines (SEO);- TEVEP methodology application for new projects planning and architecture.
  • Rps – Rios Projetos E Sistemas Ltda
    Web Designer And Front End
    Rps – Rios Projetos E Sistemas Ltda Sep 2007 - Nov 2008
    Belo Horizonte Area, Brazil
    - Websites layouts, graphic folder, newsletter and trademark creation;- products visual identity creation;- web pages development with HTML, tableless, smarty and Ajax;- company page maintenance;- SEO techniques application, web systems optimization and padronization;- usability for the new web systems;- wireframing design and information architecture for better user experience.
  • Inovar Sistemas Ltda
    Intern Web Designer And Front End
    Inovar Sistemas Ltda Jan 2007 - Sep 2007
    Belo Horizonte Area, Brazil
    - Pages development and maintenance with HTML, CSS< ASP, JavaScript, Flash and ActionScript;- layouts, folders and trademark creation;- newsletters development;- product visual identity creation;- products mascot design;- .NET development systems.
  • Ziqx.Com Ltda
    Web Designer And Beta Tester
    Ziqx.Com Ltda Aug 2005 - Jan 2007
    Belo Horizonte Area, Brazil
    - Interface development;- layout creation for games pages and company produtcs;- characters creation for mobile games;- flash animation development;- mobile games and application development using J2ME language;- company and providers game beta tester.
  • Mondo Pixer
    Web Design
    Mondo Pixer Jan 2005 - Aug 2005
    Belo Horizonte Area, Brazil
    - Pages development and maintenance with HTML, CSS, PHP, JavaScript, Flash and ActionScript;- newsletters development.

Cléo Silva Education Details

Frequently Asked Questions about Cléo Silva

What company does Cléo Silva work for?

Cléo Silva works for Luizalabs

What is Cléo Silva's role at the current company?

Cléo Silva's current role is Squad Leader de Automação e IA.

What schools did Cléo Silva attend?

Cléo Silva attended Universidade De São Paulo, Unimais - Faculdade Educamais, Uninove - Universidade Nove De Julho.

Who are Cléo Silva's colleagues?

Cléo Silva's colleagues are Tiago Galvão, Murilo Gomes De Andrade, Menuka Luitel, Fernando Miranda, Douglas Da Costa, Sthefano Carneiro, José Augusto Prado De Freitas Ferreira.

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