Cleta Cotter Email & Phone Number

Northborough, Ma

Responsible for all scratch breads made daily and all par bakes and premolded breads following production schedule for efficiency to have product available for store opening at 6am. Ordering of dry ingredients to assure there is ample supply on hand to produce scratch breads. Simplification Champion for the bread area of the bakery.

Townsend

Responsible for Laser Checks and Forms, 3 on Digital Checks ( DP150 Xerox machines), Full Color production (Kodak Nexpress) and Stationery. Hiring, discipline, projects and improvements.Responsible for 30 employees, managing productivity, quality, waste and employee performanceLed transition to a Lean Manufacturing plantResponsible for budgeting and capacity planning for the Different departments. Worked on Staffing adjustments due to volume decline in Full Color and Digital 3 on checks.Collaberate to manage change in policy, process and procedures after the acquisition of NEBS by Deluxe Corporation and continued support to help Employees with the continual changes.

Managed 6 departments departments – Prepress, labels, Sheetfed, Registers, Lasers, Digital Checks.Responsible for 25-40 direct reports managing productivity, quality, waste and employee performance, depending upon the department.Led teams charged with improving waste, quality, productivity and team based performance metrics

Planned Menus, worked with clients to provide stressful but elegant meals for any event. Events would service 10 people to 150 people.Did all baking and wedding and/or specialty cakes for any occasion, in addition to the full menu items. Other – Prior to 1972 Worked at Holiday Inn in Worcester and in Nashua NH on the Front Desk.

Worked as front line Chef, Server, Covered for Owner when on vacation, Did the baking for deserts on the menu.