Cleve Bray Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina, United States

With this company, I pioneer organizational operations to ensure alignment with and accomplishment of sales projections and agreed quality standards. I oversee performance of Sales Managers/team members during development and implementation of company strategies to identify revenue pipelines. I monitor all data related to product lifecycle and Emerson portfolio updates. I manage REM Agreements and annual support tasks, including growth scope delivery, adoption rate improvement, punctual renewals completion, and additional offering provision. I drive creation of subject matter/technical curriculum and coordinate routine internal workshops to train newly recruited team members, Program Managers, and Application Engineers.• Carried out in-depth evaluations into all proposals before issuing to customers to minimize risks, assess covered scope, and supervise gross profit.• Grew service agreement sales by 15% in two years through new agreements or expanded scope of existing renewals• Created a new service contract model for reliability business, which focuses rotating equipment monitoring.

Charlotte, North Carolina, United States

I conducted pre-sale/post-sale technical support duties such as assessing product compatibility with customer requirements, preparing specifications for product development, and installing individualized solutions/applications. I oversaw application and enforcement of strict compliance with Delegation of Authority (DOA) process by delivering final approval of proposals after careful review. I stablished solid relationships with existing/prospective clients based on inclusion, collaboration, loyalty, and trust.• Upskilled and monitored performance of four Coordinators, six Application Engineers, and many new Associates in order to accomplish and surpass all company goals.• Enhanced all defined processes by improving quoting/order handoff effectiveness/quality standards and contributed to selling of largest order in company history.

Charlotte, North Carolina, United States

Working for this organization, I steered end-to-end processes to prepare customer quotations/project bids for valves and numerous control systems such as process control system bill of materials, responses to client specifications, scope for engineering services, and commercial terms and summary. I utilized great product knowledge to deliver well-informed responses to technical and sales-related customer inquiries. I collaborated with customers to troubleshoot technical issues and conducted training at various customer sites.• Applied exceptional communication, problem solving, and interpersonal skills to negotiate terms and conditions directly related to purchase orders and contracts.

Bachelor Of Science (Bs), Electrical Engineering

Bachelor Of Science - Bs, Computer Engineering