Clevelin Clay Email and Phone Number

200% Inventory turn in current market conditionsMastered communications with GM/GSM48 hour recondition average with dedicated writers and Master Technicians real timeDevelop desk managers and finance managers to maximize profitability Pricing and Profit Time in V-autoInventory acquisition through KBB/ICO measures and guidanceTraining, coaching and developing sales staff for positive growth environmentAppraising for retail and wholesale decisionsYOY and MOM increases for all areas of variable profitsStrong relationship with Fixed Ops to bridge the customer experience gapLargest volume and profit overall in company history currentlyLot and trade walks to stay on top of opportunities with sales consultantsADP, E leads, Dealer Daily, Axcessa Management, Velocity Engage

Managed Sales, Finance and BDC Managers100% Mazda Certified store continuouslyPricing strategy and descriptions with ProfitTime and V-AutoDeal oversight for accuracy and complianceManaged CIT daily with Finance DeptTraining and coaching staffTop Mazda CPO for region and Top 5 in the nationMarket Share and Scarcity AnalysisSEO and SEM managementNew Vehicle OrderingPre-Owned Acquisitions through Manheim, OVE , Adesa and lease turn inReyRey, Vin Solutions

Transformed Independent Dealer with franchise process and people developmentExpanded location with fixed Ops and Inventory acquisitions through Manheim, OVEInstalled new DMS and CRM for efficiency and profitability400% increase in gross profit and sales

Managed $6.5 million capital portfolioIncreased Mitsubishi market share 78% in 3 yearsHired and trained all sales staff for new locationCreated sales training and development programsDiamond Chapter of Excellence dealer980 rolling CSI and 998 rolling SSIManhein, OVE, V AutoADP, ReyRey, AutoSoft, Arkona

Promoted from e-Commerce Director and enveloped responsibilitiesCoaching, training, hiring, interviewingCommunication with Corporate Regional/District ManagerCo-Op ManagementManaged Dealer Socket lead source provider and manager for efficiency on cost per sale per leadManage and maintain daily Autotrader, e-Bay, cars.com, carsforsale.com, Auto GuideSearch Engine Optimization and Marketing, Google Ad word campaignsListing and managing GM SmartAuction and OVEDesk all deals with ASI/FA and submit through RouteOne and Dealertrack $2800-$3400 front per copy averageOrdering, trending and allocating new vehiclesDealer trades, wholesale and retail dealer dealsRadio, internet and newspaper advertising and efficiency trackingBack up F&I and solely once a week and lender relationsTrade appraisals, V-Auto calculations and market trendsGross management for front and back for profitabilityRed Flag Compliance and overview deals before they are cleanedService department relations to turn trades and auction purchases

Store sold by parent company Hiring, managing, coaching sales forceDaily, weekly communication for tracking and sales goalsCustomer retention managementHPI MaintenanceRDR and DCS Communication with corporateOrdering and allocation managementDesking deals with Automate and DealerTrackCommunication with finance to save deals or restructure, lender relationsClosing floor dealsGuided lot facilitator with inventory presentationExpedited PCI and UCI with service department for average 72 hour turnBDC implementation and maintenanceAppraisals with MMR and Black book online

Relocated to Charlotte for larger marketHiring, managing and coaching sales forceDaily communication and updatesDesked deals with ADP and DealerTrack with $3k front/copy avg.Review bi-monthly and monthly statements with GM for gross trackingScheduling for sales staff, management, lot and detail departmentsService loaner tracking for optimum retail release for saleAllocation maintenance and ordering with DCS guided by regional trendsAdvertising with local newspaperMonitored UCI turns to maximize opportunity and grossAddendum maintenanceUniversal Underwriters CertifiedLender relations and F&I management

Promoted F&I and Internet Manager in 2004Top Sales performer from 2002-2004CRM maintenance and management with sales staff of 18Desked deals with Reynolds and Reynolds and DealertrackTrade appraisalsSales staff scheduling and coaching with monthly one on one re-enforcement with outside source through dealer groupManaged team of 8 for Internet DepartmentAdvertising and source strategizing with GM, monthly and quarterlyMaintain relationship and communication with service departmentLot presentation planningOutside marketing strategies across PMAAllocation maintenance and ordering with GMHPI average always above regionLed store to historical first place in district sales for Hyundai point for the dealer group against a Tier 1 competitorJM&A Certified