Susan Butler Email and Phone Number
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Susan is currently the Director of Product Management, QA Manager, and Security Lead at KERV Interactive. Previously at KERV, she was a Support Engineer and neural net trainer. KERV is an interactive media company that is utilizing machine learning to create truly interactive video advertising. Primary tasks include: product planning, sprint planning, Jira management, Scrum master duties, user research, rolling out security initiatives, compliance tasks, creation and management of the QA process, Zendesk management, documentation creation and management, project management, and intern management. Susan is a true generalist. She has worked in a variety of situations - from one-on-one consulting to being a small cog in a large corporation. She routinely finds herself taking on extra roles that help with cross-team communication, managing documentation, refining internal and external processes, and being an empathetic advocate for customers, coworkers, and leadership.Susan is a personal privacy and security enthusiast, tech lover, and watercolor painter. She loves to help the average person feel more comfortable with their devices, apps, and place in the digital world.
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Director Of Product ManagementKerv InteractiveVancouver, Bc, Ca -
Director Of Product ManagementKerv Interactive Aug 2023 - PresentAustin, Texas, UsAt KERV interactive, Susan works as the Director of Product Management - cultivating people, products, and projects from within the development team.Susan is the subject-matter expert for several projects within the company, and engages in cross-team communication with Design, Ops, Marketing, Sales, and Strategy. She uses her previous QA managing skills to keep the products on track and with minimal issues.She also is the Project Manager for attaining SOC2, ISO27001, and TPN+ compliance, and mentors the IT and Security teams. -
Product ManagerKerv Interactive Jan 2022 - Jul 2023Austin, Texas, UsAt KERV interactive, Susan works as a Product Manager - cultivating products and projects from within the development team, including KERV's webapp, Radius.Susan is the subject-matter expert for several projects within the company, and engages in cross-team communication with Design, Ops, Marketing, Sales, and Strategy. She uses her previous QA managing skills to keep the products on track and with minimal issues.She also is the Project Manager for attaining SOC2, ISO27001, and TPN+ compliance, and mentors IT and Security teams.
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Qa Lead, Support Engineer, Image Recognition, And Front-End DevKerv Interactive Apr 2019 - Dec 2021Austin, Texas, UsKERV Interactive is an Austin-based tech company that makes videos interactive and shoppable. Check out latest news: https://www.builtinaustin.com/2019/04/30/kerv-11-million-fundingSusan works to support both internal and external users at KERV Interactive through technical support. She is responsible for creating and maintaining support documentation, as well as creating and managing the QA process for testing new releases. She is flexing her technical project management and communication skills when advocating for users needs and seeing bug fixes and new features through the development cycle. For Image Recognition, she has been managing interns and the image collection process, helping train neural nets for the central product. She's truly a jack of all trades in the Engineering Ops side.
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OwnerClevrcat Llc May 2013 - May 2023Consulting focused on:-Frontend Development-Website Management & Updating-eCommerce set-up-Social Media Management-Content Creation: Social Media or Web-GhostBlogging-Mac-based IT-Documentation-Stock Photography - Security best practices I have a love for setting up entrepreneurs with technology that meets their needs. If I can have a client or business feel empowered with their tools, and comfortable interacting with their customers, then I have been successful. Whether I'm helping with an eCommerce platform migration, or teaching someone about the importance of social media, I enjoy getting to know each client's specific problems and help them through it.
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Community Outreach ManagerGolden Frog, Gmbh Aug 2018 - Apr 2019ChFocused on their product VyprVPN: www.vyprvpn.com Primary tasks included: - project management, including frontend requests - community management (multi-channel)- social media management (multi-channel)- content creation- copy direction and editing- marketing calendar planning and management- multi-channel metrics reporting - Jira wizardry -
Director Of Customer ExperienceRogue Signal Jul 2017 - Jun 2018Austin, Texas, UsDirector of Customer Experience:-Maintains and updates websites for internal + external clients, including but not limited to: front-end development, content creation, copy updating, redesigning, domain management - RogueSignal.io; BodyHackingCon.com; InfoSecSouthwest.com-Researches, selects, and maintains all internal tools & services: password management, GSuite, VPN services, etc.-Volunteer Coordinator for all events & engagements; responsible for staffing all roles during events Maintains vendor & sponsor relations as necessary, including purchasing digital & physical assets-Project Management of events. Prime example being the Put Together BDYHAX Fashion show, which included coordinating over 15 designers worldwide & 15 local models for a fashiontech show on a tight budget. -
Front End Dev + Event OpsRogue Signal Jan 2017 - May 2018Austin, Texas, UsPart of a dynamic team that runs conferences, scavenger hunts, and other unique events custom-built for clients. I engage in front-end development, event ops, creative problem solving, visual asset creation, and social media management.
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Front End Development & EventsTrammell Ventures Jul 2016 - May 2018Austin, Texas, UsPart of a dynamic team focusing on events management. Manages front end content for websites for two conventions, https://bodyhackingcon.com & https://infosecsouthwest.com/Engages in sales, event planning, and general badassery for BodyHacking Con & InfoSec Southwest. More detailed information coming soon! -
Web Manager; Events TeamBodyhacking Convention Jul 2016 - May 2018Austin, Texas, Us -
Web Manager; Events TeamInfosec Southwest Conference Jul 2016 - May 2018Austin, Texas, Us -
Stitch Fix Personal StylistStitch Fix Apr 2015 - Jun 2016San Francisco, Ca, UsPersonal stylist on Stitch Fix, providing excellent customer service and personalized shopping for thousands of clients. -
Copywriter + Consultant | ClevrcatTechpines Jun 2014 - Oct 2014Austin, Texas, Us-Web Copy creation and editing-Ghostblogging-Social Media Planning / Strategy-Content Creation-MailChimp content creationI partnered with local web app development firm, TechPines, to help with ghostblogging, social media planning, as well as app testing. -
Owner And Chief ClothierFinley Park Dec 2012 - Sep 2014Finley Park creates custom bow ties for humans and animals. Working with each customer individually, I help source the perfect fabric and create the perfect tie for my customer, whether it's a classy basset hound or fashionable fellow in need of neck gear. I source, design, and hand-sew all items sold at Finley Park. www.etsy.com/shop/FinleyPark
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It Liaison / Systems TrainerKendra Scott May 2012 - May 2013Austin, Tx, UsAs IT Liaison, I was the first point of contact for all helpdesk queries. I facilitated the communication between corporate and our programmers to ensure project completion in systems integration. I also gathered all hardware/software/IT needs for corporate and new store openings. In my time, I helped create and set up 4 new retail stores. -
Production LeadKendra Scott Oct 2011 - May 2012Austin, Tx, Us-Oversaw workflow of jewelry production-Managed inventory of webstore-Shipped product to and interacted with (3) retail locations-Communicated supply shortages to necessary departments-Set product-Oversaw an intern, worked alongside two production employees
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Production EmployeeKendra Scott Jul 2010 - Sep 2011Austin, Tx, Us-Set stones in frames to make product-Created custom orders for stores, customers-Communicated supply shortages to necessary departments
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Antiques Cataloguer And PhotographerAustin Auction Gallery Jun 2010 - Dec 2010-Researched antiques for auction catalog and sale-Wrote and edited catalog copy -Photographed items for digital and print catalog-Inspected items for any identifying marks, flaws-Worked checkout of auctions-Trained for online auctioneering
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Editorial InternTexas Architect Magazine 2009 - 2010• Wrote articles; created the calendar, events, and news sections for each issue. • Oversaw scheduling of each department to ensure completion by printing deadlines. • Proofread and edited final drafts of each issue, internal handbook, and convention materials.
Susan Butler Skills
Susan Butler Education Details
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Southwestern UniversityArt History -
California College Of The ArtsIndustrial And Product Design
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Saint Stephen'S
Frequently Asked Questions about Susan Butler
What company does Susan Butler work for?
Susan Butler works for Kerv Interactive
What is Susan Butler's role at the current company?
Susan Butler's current role is Director of Product Management.
What is Susan Butler's email address?
Susan Butler's email address is su****@****cat.com
What is Susan Butler's direct phone number?
Susan Butler's direct phone number is +151268*****
What schools did Susan Butler attend?
Susan Butler attended Southwestern University, California College Of The Arts, Saint Stephen's.
What are some of Susan Butler's interests?
Susan Butler has interest in Civil Rights And Social Action, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Susan Butler known for?
Susan Butler has skills like Social Media, Editing, Microsoft Office, Social Media Marketing, Facebook, Marketing Communications, Mac, Social Networking, E Commerce, Blogging, Copywriting, Event Planning.
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