Clezel Ann Castro Email & Phone Number

Taguig, National Capital Region, Philippines

Following my promotion from First Officer to Junior Assistant Manager, I am now assigned to the Auto Loan Direct Team. Among the other teams, the Auto Loan Direct has a reputation for meeting monthly and yearly auto loan booking targets consistently.

Taguig, National Capital Region, Philippines

My role is responsible for evaluating auto loan applications, verifying information, and assessing credit documents to make dependable credit decisions following bank policies and guidelines. The role also includes approving or declining auto loan applications within the bank's policies.OFFICER-IN-CHARGE FOR SOUTH METRO MANILA AUTO DEALER TEAM:I was assigned as the Officer-In-Charge for the South Metro Manila Auto Dealer Team after being with the team for three years. My responsibilities included reviewing credit recommendations, communicating with Account Officers, attending meetings with the Department/Group Head, and reporting the team's daily productivity and attendance.The role involves offering guidance to team members on credit-related inquiries to arrive at the best credit decision.CREDIT PROJECTS TIMELINE: 1. YGC Dealer Captive Financing FGD - Jan 24 to May 31, 2022 • Credit Management Group (CMG) and Credit Lending Group (CLG) initiated a Captive Financing Program for the Yuchengco Group of Companies Auto Dealerships • Selected Credit Officers from the North and South Metro Manila Team joined the weekly Focused Group Discussion (FGD) with the Credit Policy Division (CPD) to discuss our credit perspective, best practices and techniques on specific accounts. The discussion helped CMG align the banks risk appetite and helped CPD for their policy developments. 2. Auto Loans South Luzon Pilot Credit Process - June 1 to Sep 30, 2022 • As part of the continuing improvement of the Auto Loan Credit Evaluation Process, the Credit Policy Division created a Process Flow to standardize the credit evaluation process by showing a step-by-step procedure • The project was assigned to all Credit Officers of the South Luzon Team. I was transferred to assist South Luzon Team to the process transition and help them process auto loan applications

Makati City

• Responsible for receiving, reviewing and processing incoming auto loan applications• Primary responsibility was to check and confirm the financial, personal and credit information provided by the applicant, and based on the credit evaluation, recommends the approval or disapproval of the credit application to the Credit Officer while maintaining adherence to bank’s credit policy and banking regulations

Taguig City

• Provided accurate and reliable demographic and statistical financial market data to internal database or and to internal/external clientele• Ensured the integrity of the company's financial market information• Fulfilled the research/analytical/market study needs required/requested by the external clients in order to procure and retain future and current business