Corina Britton Email & Phone Number

Santa Clara, California, United States

Provide secretarial support to a certificated Director, Assistant Business Manager, and Administrators over multiple departments. Responsible for secretarial support for a classified or certificated Manager.● Provide administrative assistance to a certificated Director or to the AssistantBusiness Manager; plan, organize and coordinate a variety of clerical andother office functions and activities ● Coordinate and facilitate communications and serve as the liaison between theDistrict and parents, students, school sites, vendors, communityorganizations and the general public; communicate with federal, State, andlocal government agencies● Provide lead direction to office staff as assigned; assign and review duties ofassigned office staff to assure efficient and coordinated completion of workassignments. ● Receive and greet visitors and callers, including students, teachers,administrators, parents and the public; provide information or direct toappropriate personnel; explain, interpret, and provide information concerningpolicies, procedures and established guidelines. ● Type materials from notes, rough draft or verbal instructions, includingrecords and reports, correspondence, and bulletins; enter a variety ofinformation into a computer to produce reports, records, permits, and otherdocuments. ● Schedule and coordinate appointments, meetings, and conferences for thesupervisor; arrange for travel and lodging as needed. ● Maintain a variety of complex records and files related to the assignedfunction● Research, compile and compute information and financial data for federal,State and District reports; assist in preparation and monitoring of specialprojects ● Prepare requisitions for the purchase of office and school supplies andequipmentrecords related to purchases. ● Prepare and maintain financial and statistical records and reports; compiledata for budget● Attend meetings and take minutes● Perform related duties as assigned.

Manage all customer lifecycle needs, including reactive & proactive outreach, subscription payment issues, and renewals Provide incredible customer service during every interaction with clients. Funnel feedback from clients to the product team, and represent the voice of our clients during any product scope sessions. Self-starter with a positive attitude, a passion for helping people, and a team player. relationship-oriented and put a high value on customer service. I have created new organizational structures that led to a significant improvement of customer and vendor satisfaction. • Handles all administrative needs and requests for CEO and staff• Responsible for office and warehouse organization• Coordinate meetings between multiple clients and staff• Lead contact for company travel and event booking for company staff• Make important policy, planning, and strategy decisions as well as assist with new hire onboarding and training• Handles all direct client accounts and sales representative support needs including escalations, requests, information, follow-ups, and feedback on a day-to-day operations level ensuring the highest customer service is provided. • Main contact for all accounts when managing delivery, billing, and collections to ensure they are on time and accurate.• Maintain a vast company product knowledge to ensure customers and accounts are well informed in our products for their buying decisions. • Work cross functionally with multiple sales representatives across the U.S. and Canada to identify opportunities and address issues with customer accounts.• Create and implement new processes bases on feedback from accounts that resulted in more efficient user experience and increased customer loyalty. • Responsible for setting up new client accounts and providing them will all onboarding information. • Manage multiple data sheets which are essential to understanding current and historic company success

During my time at Opera San José I worked as the Assistant to the Shop Manager. It was my responsibility to ensure that the shop ran on time and in an organized and efficient manner. In a way I was a project manager having maintaining schedules and sending communications that kept the designers and seamstresses working towards our project goals and tight deadlines. My familiarity with all aspects of the shop allowed me to pitch in and help out wherever help was needed. Teamwork was essential towards ensuring a flawless final product.• Completes costume builds, alterations and repairs for each show and supervises over hire stitchers, delegates out alterations and repairs• Manages and maintains the costume shop work area, costume stock (by restocking rental returns, donations and unused costumes) and fitting area. Keeping it clean and orderly to maximize productivity.• Attends and takes notes during all scheduled production meetings, designer run-thru’s and full dress tech rehearsals; attends all required staff meetings, costume measurements and fittings for scheduled stage productions and events.• Creates a workable space for designer to pull and organize costumes by creating show racks with diddy bags and rack dividers.• Manages, in conjunction with costume shop manager, costume load-in and strike for all stage productions• Acts as costume shop manager when manager is unavailableCore Skills:• Have costume construction, sewing, alterations and costume fitting process• Demonstrated oral and written communication and organizational skills• Ability in assisting costume designers with costume stock pulling, fittings, costume rentals, costume research and purchases• Demonstrated skills in costume care, cleaning and maintenance• Can meet deadlines, complete projects as assigned and multitask• Assist other staff members with costume questions or needs• Ability to work and make decisions both independently and with a team

As Stage Manager, I was a key contributor to the successful operation of several theater productions. The high stress and always changing environment taught me the importance of meeting deadlines and staying calm under pressure. It also gave me the opportunity to manage a staff of professionals which I had to keep on task and motivated.• Responsible for entire rehearsal process and production during live performances which required resolution of issues in a high stress environment• Assisted the director and production staff during rehearsal periods• Plan, schedule, notify and coordinate all needs and meetings for entire production staff, crew, actors and orchestra.• Keeping track of all rehearsal and performance logistics and communicating them to entire staff and crew.

Bachelor Of Arts (Ba), Theatre Arts

Associate Of Arts (Aa), Technical Theatre/Theatre Design And Technology

Education record