Install Team Manager
CurrentManage team responsible for regular remote server maintenance support, client installations, hardware upgrades, and software version upgrades. Daily responsibilities consist of manage staff on multiple shifts, including oversea after-hours support, to achieve team goals.Manage software/hardware upgrade projects to ensure 200+ healthcare facilities remain current. Coordinate coverage and assist with support across multiple internal teams.Evaluate processes, schedules, and shifts, ensuring maximum team efficiency. Assist with reporting and creation of analytic dashboards for proactive system monitoring.