Leiann Huff, Chba Email & Phone Number

Florence, Kentucky, United States

• Cultivate and maintain positive relationships with clients and respective ownership groups, generating over 3.1 Million dollars in revenue over 8 accounts yearly
• Create business marketing plans and revenue strategies over 10 hotels to maximize revenues across multiple brands
• Conduct property visits to hotels to assess strength of sales leadership, strategic culture and adherence to established regulations, company standards, sales standards and sales metrics
• Evaluates and tracks hotel revenue performance of over 37 Million annually, for the assigned 10 hotels in region against budget brand and benchmarks
• Served as the people leader and trainer for over 10 sales team members including 7 new hires
• Support 10 sales team members in achieving their targeted sales activities the team achieved 119% of their activity goals, in achieving shop call scores above company standard of 80% the team achieved an average score.

Florence, Kentucky, United States

• Responsible for selling guest rooms, amenities and conference meeting space to generate over $2,000,000 in revenue annually for two properties
• Understanding and anticipating guests needs to create the most well rounded Proposals and customized quotes
• Organize company banquet event orders and resumes to ensure cross-functional communications
• Use hospitality CRM, city event calendars and other hospitality systems to cold call potential clients who are hosting events or meetings in the area
• Continuously in contact with current clients to create and grow professional relationships
• 2021 Sales person of the year

Florence, Kentucky, United States

• Responsibilities:
• Responsible for conducting all sales consultations to educate clients on Laser Hair Removal protocol and to generate over $8000,000 - $1,000,000 annually
• Actively seek client referrals and reviews, promote and recommend additional packages through salesforce reports
• Lead company events to market our services and educate the community on laser hair removal
• Manage and provide support to employees to insure department communication, upsell goals are exceeded and completion of projects
• Coordinate daily business plans, track clinics progress, host morning meetings and manage day to day clinic operations

- Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience- Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals- Negotiate contracts according to company standards- Ensure all pertinent.

Cincinnati Ohio

- An understanding of both monthly forecasting and the annual budget process.- Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.- Optimize room rental charges.- Consistently participate in the re-booking of repeat business by having a track record of.

Cincinnati Airport Marriott

- Responsible for selling and planning all social events and boardroom meetings to generate more than $50K in sales per month- Partners with group sales manager to plan group conferences in the SMERF market and to upsell catering opportunities that generate over $100K in revenue per month- Ensure customer satisfaction through the entire planning process.

- Utilized my extensive knowledge of the wine list to generate between $800 and $1,500 of sales per night- Trained more than 10 future employees on customer service, preparing tables, utilizing the Open Table operating system, carrying out financial transactions, and all daily responsibilities- Responsible for preparation and completion of monthly events.

Cincinnati Ohio

- Increased catering sales by 260% over a 4 month period- Sole responsible for preparing, delivering, setting up and tearing down of all off-site catering and events, while ensuring 100% customer satisfaction- Collaborate with a total of 30 chefs, managers and marketing members to execute an average of 3 off-site events and 5 catering deliveries per week.

- Ran daily reports including the funnel, resolicit, and activities report- Gave an average of 3 perspective guest tours per week and ensured that all rooms were prepped, gifts were prepared, site inspection notices were posted, and additional hotel information was available- Created a hotel directory that included restaurant hours, emergency operating.

Cincinanti Midtown

- Created a weekly newsletter for all guests with information about local attractions and upcoming Marriott discounts. - Responsible for maintaining appropriate inventory levels for 70 items in the store market- Conducted more than 25 cold calls daily as a method of soliciting and promoting business to potential customers- Named Associate of the Month.