Daniel First

Daniel First Email and Phone Number

Senior Customer Success Specialist -Gen AI @ Amazon Web Services (AWS)
California, United States
Daniel First's Location
San Francisco Bay Area, United States, United States
About Daniel First

Senior Customer Success ManagerAward-winning Senior Customer Success Manager with 15 years of experience delighting data analysts, software developers, software architects, and their executive sponsors at F500 companies. Consistently exceeding goals for product adoption, revenue retention, building client champions, and client expansion.Recent individual awards include: Zero to Hero! (Churn Save—Equinix), Engagement Champion (Exceeding engagement goals including EBRs, cadence attendance, and onsite events), Account Director of the Year, and Rookie of the Year.Led multiple expansion engagements with Fortune 500 companies, including Cisco, Equinix, Alphabet, and Disney, as well as leading technology companies like NetApp, Tesla, and Lucid. My current client portfolio is $8.6M ARR.

Daniel First's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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Senior Customer Success Specialist -Gen AI
California, United States
Daniel First Work Experience Details
  • Amazon Web Services (Aws)
    Senior Customer Success Specialist -Gen Ai
    Amazon Web Services (Aws)
    California, United States
  • Amplitude
    Customer Success
    Amplitude May 2024 - Sep 2024
    San Francisco, California, Us
    Amplitude's vision is a world where technology never leaves you frustrated. Amplitude offers a comprehensive platform for improving your digital products by helping you listen to your users, understand what they like (and dislike), and experiment with the insights you uncover.
  • Influxdata
    Principal Customer Success Manager
    Influxdata Feb 2022 - Nov 2023
    San Francisco, California, Us
    Influx offers a purpose-built platform for specific applications. The most popular applications are computer systems and software application monitoring. Because Influx was based on a purpose-built database, Influx monitoring applications could monitor many more systems and collect far more data at a finer precision than standard databases, all while utilizing substantially less compute, storage, and user administration/maintenance to do so.Achievements: Redesigned a proactive client-focused holistic outreach campaign focused on Influx user's personal and professional goals while simultaneously achieving ROI for their organization.I have collaborated with clients to create internal and external presentations detailing the successful joint project. This earned internal recognition and career advancement for my clients.
  • Career Break
    Caregiving
    Career Break Aug 2021 - Feb 2022
  • Sauce Labs
    Senior Customer Success Manager
    Sauce Labs Sep 2019 - Aug 2021
    San Francisco, California, Us
    SauceLabs helps companies ensure their software products perform regardless of the platform (phone brand, computer desktop) their users choose.
  • Applitools - Automated Visual Testing
    Enterprise Account Executive
    Applitools - Automated Visual Testing Jan 2016 - Aug 2019
    Reston, Va, Us
    Applitools uses visual algorithms to identify visual errors (hidden, missing or overlapping user interface elements) and increase the scope of defects automated software testing can identify.
  • Zoominfo
    Strategic Account Director
    Zoominfo Apr 2012 - Dec 2015
    Vancouver, Washington, Us
    ZoomInfo is a leading platform for sales and marketing teams that provides accurate and comprehensive business intelligence. It offers access to extensive data on companies and professionals, helping businesses find, connect with, and engage potential customers more effectively.

Daniel First Education Details

  • San Diego State University
    San Diego State University
    Finance

Frequently Asked Questions about Daniel First

What company does Daniel First work for?

Daniel First works for Amazon Web Services (Aws)

What is Daniel First's role at the current company?

Daniel First's current role is Senior Customer Success Specialist -Gen AI.

What schools did Daniel First attend?

Daniel First attended San Diego State University.

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