Client Service Manager Email & Phone Number

Client Relationship Management: • Mapping client’s requirements & providing best solutions to suit their requirements backed up by prompt pre and after sales service.• Coordinating for resolution of grievances and queries of corporate clients.• Performing Root Cause analysis for the potential and chronic complaints along with immediate resolutions.• Maintaining excellent relations with clients to generate avenues for additional business.• Monitoring post service activities like follow up with clients and candidates, service reminders.• Mapping the client’s requirements and providing them customized business solutions through new proposals, presentations and demonstrations. Identifying & networking with prospective clients from new / existing accounts and achieving increased sales growth thus catalyzing profitability. Mapping client’s requirements & providing advisory services to select right solution.• Full Cycle of Technical Recruitment involving sourcing, identifying, interviewing, screening, formatting and placing personnel in quick turnaround time in contract, contract-to-hire and permanent positions in the Information Technology industry throughout the United States.Operations:• Planning, scheduling and executing operational plans for the achievement of pre-defined goals and targets, ensuring optimum resource utilization. • Maintaining high discipline and norm adherence, encouraging innovative suggestions from associates to improve operational functioning. • Coordinating with seniors for providing inputs for process control & ensuring end to end resolution of all critical issues, client’s queries and escalated matters. • Sustaining a harmonious environment, encouraging associates to voice their opinions.

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  Osmania University

  Bachelor Of Commerce (B.Com.)