Cliff Adams Email and Phone Number

To act as a key focal point regarding all Operational issues across all sales channels ensuring overall co-ordination of activities and timely implementation of key projects.Overall Purpose of Role:• SQL Server database administration and development (DTS, SSIS, SSRS)• Providing technical support through development of systems enhancements and reporting capabilities for the Commissions & Commercial Credit teams.• Identification and implementation of automated… Show more To act as a key focal point regarding all Operational issues across all sales channels ensuring overall co-ordination of activities and timely implementation of key projects.Overall Purpose of Role:• SQL Server database administration and development (DTS, SSIS, SSRS)• Providing technical support through development of systems enhancements and reporting capabilities for the Commissions & Commercial Credit teams.• Identification and implementation of automated improvements to existing and future data. • Develop reporting from high level summaries down to connection level detail outlining results and the status of all actions. • Troubleshooting, detailed data analysis and overall data provision.Key Accountabilities and Tasks:• Provide ongoing technical support for users of the current Commissions system and manual processes. This includes liason with ESL and CTO in conjuntion with the Commission Systems Manager.• Provision of SQL database administration and development focussing on database integrity, security, accessibility, job monitoring, user permissions and Commission GUI administration.• Identifying opportunities for technical improvement throughout the ongoing development and implementation of the Commission system• Perform source data reconciliations to ensure processing is complete whilst ensuring that sources used are valid, correct and consistent.• Provide input to ongoing projects and initiatives to drive improvements across the E2E Commissions and Commercial Credit process• Design reports to troubleshoot both the data and system. Create new or enhance existing reports to resolve any issues identified through tracking of data capture, scheduled job monitoring and exception reporting.• Monitor and analyse processes and strategies to ensure commission events are actioned in accordance with policy and control requirements• Perform ad-hoc departmental tasks, training & presenting reports to management Show less