MANAGER/ LEADER/ TRAINERTeam Leader | Shift Lead | Guest Service SpecialistExperienced professional with broad capabilities and proven accomplishment overseeing employees, departments and accomplishing companies growth and goals. Accomplished record working in and serving such industries as hospitality, guest services, meetings and events, retail, media/entertainment, advertising, and digital marketing, among others.Talent for taking a constructive view of an organization and implementing transformational processes. Teaching and educating new and younger employees creating growth and furthering their professional appearance and skill level. Known for creating the best guest service and customer relations for varied companies to build and make a lasting, positive mark on company culture and performance. Being the lead contact on client or customer experiences. Helping guests an customers make moments into memories for the company. Well spoken and dynamic with an ability to seamlessly address large teams, communicate objectives, build excitement, and motivate productivity and performance in a high-growth environment.