Cliff Diaz Email & Phone Number

Macungie, Pa, Us

Jersey City, New Jersey, United States

• Lead Infrastructure Engineer in Citi’s Commercial Card LOB, providing guidance and solutions for modernization of systems• Reviewed service calls and tickets to provide solutions to reoccurring issues, minimizing disruptions to lower environments• Provided footprint and guidance to reduce servers by 18%, with improvements of process, applications, and security• Collaborated with Risk and Compliance to assure all Government systems vulnerability, EOA, EOS, and EOVS’ were resolved… Show more • Lead Infrastructure Engineer in Citi’s Commercial Card LOB, providing guidance and solutions for modernization of systems• Reviewed service calls and tickets to provide solutions to reoccurring issues, minimizing disruptions to lower environments• Provided footprint and guidance to reduce servers by 18%, with improvements of process, applications, and security• Collaborated with Risk and Compliance to assure all Government systems vulnerability, EOA, EOS, and EOVS’ were resolved accordingly to adhere to Federal Agencies SLA’s• Assisted with migration and decommission of Oracle DB’s to PostgreSQL Show less

Dallas, Texas, United States

• Head of technology for Investment Bank’s new LOB’s, working closely with C-Level executives, to assure delivery of all technology needs in support of all Broker Dealer functions, including Sales & Trading, Operations, compliance, communications, resiliency, and BCP• Worked with teams of Solutions Architects, and Engineers to properly assess and roadmap the technology buildout, leveraging AWS, and Azure to support proprietary Trade Management Systems, and end user’s machines• Deployed… Show more • Head of technology for Investment Bank’s new LOB’s, working closely with C-Level executives, to assure delivery of all technology needs in support of all Broker Dealer functions, including Sales & Trading, Operations, compliance, communications, resiliency, and BCP• Worked with teams of Solutions Architects, and Engineers to properly assess and roadmap the technology buildout, leveraging AWS, and Azure to support proprietary Trade Management Systems, and end user’s machines• Deployed AWS S3 buckets for data storage needs, including hot/cold storage, and data protection in compliance with FINRA• Directed the roll out of multitiered application to support the Broker Dealer’s trading, operations, and accounting needs on the Cloud, and in compliance with FINRA regulations, providing resiliency and BCP capabilities• Migrated data visualization and analytics tools to Qlik Cloud, and Amazon RDS for risk and trading needs• Worked with Trading Turret vendor IPC to deploy cloud bases telephony technology to support all traders locally, and remote• Monitored all business components, process, and assets to assure uptime across the enterprise• Trained staff across the support, NOC, and AppOps teams consisting of over 30 members to support all SaaS products, and trading applications, to achieve best in class support• Developed and documented procedures in support of business continuity/disaster recovery Show less

New York, United States

• Designed and managed rollout of 10Gb Direct Connect services to MS Azure, and AWS for private cloud infrastructure • Configured hybrid Exchange environment for migration 200 mailboxes from on-premises to Exchange Online• Integrate applications and services with Azure AD to provide SSO capabilities throughout environment, and SaaS where applicable, increasing security coverage and minimizing help desk calls for logon issues• Deployed Atlassian Cloud products, JIRA and Confluence… Show more • Designed and managed rollout of 10Gb Direct Connect services to MS Azure, and AWS for private cloud infrastructure • Configured hybrid Exchange environment for migration 200 mailboxes from on-premises to Exchange Online• Integrate applications and services with Azure AD to provide SSO capabilities throughout environment, and SaaS where applicable, increasing security coverage and minimizing help desk calls for logon issues• Deployed Atlassian Cloud products, JIRA and Confluence for over 100 users, and support staff, increasing team productivity and visibility across all projects, and daily tasks• Design, implementation, configuration, and support of enterprise-wide managed file transfer solution with GoAnywhere MFT, reducing footprint of script servers, and process, to a single pane, increasing productivity, visibility, and security, maintaining 24/7 system uptime to serve our nightly batches and financial client’s needs• Manage multiple data centers, working through mergers and acquisitions to consolidate services with minimum disruption to day-to-day operations of trading environment and client serving application• Procured and purchased all hardware and software in enterprise, researching extensively to assure all requirements are met, while reducing overall spending in IT by a fraction to previous technology rollout and purchases• Create and maintained all documentation, configuration, diagrams, and troubleshooting guides for supported solutions• Onboarded Cysiv to roll out SOCasS, and deployed necessary tools, and configuration across enterprise for continuous monitoring and alerting of behavioral, and compromising events Show less

New York, United States

• Design, implementation, configuration, and support of HA ESX Virtual Infrastructure throughout Enterprise, leveraging HPE’s Nimble storage solution providing data protection, replication, and VDI solution to entire firm• Deployment, and management of Veeam’s Backup & Replication solution for data protection, replication, and disaster recovery • Deployed, and managed 600+ Windows and Linux virtual machines, and servers, providing endpoint maintenance of system updates, security… Show more • Design, implementation, configuration, and support of HA ESX Virtual Infrastructure throughout Enterprise, leveraging HPE’s Nimble storage solution providing data protection, replication, and VDI solution to entire firm• Deployment, and management of Veeam’s Backup & Replication solution for data protection, replication, and disaster recovery • Deployed, and managed 600+ Windows and Linux virtual machines, and servers, providing endpoint maintenance of system updates, security patches, and firmware upgrades• Design, implementation, configuration, and support of AD Domain Controllers, including GPO, HA DHCP, DNS, CA• Deployed, and managed MFA, using DUO, to all devices, and 3rd party, and proprietary apps• Design, implementation, configuration, and support of security solutions including firewalls, IDS, IPS, VPN, and SIEM• Managed vendor for upgrade and deployment of Citrix environment, including Netscaler, Application servers, and VDI solution • Design, implementation, configuration, and support of enterprise data centers and corporate offices with Cisco Catalyst, and Nexus switches and routers• Designed and managed client network infrastructure, utilizing dynamic protocols across sites to meet our client’s needs• Management and monitoring of all circuits, network devices, nodes, and applications with Solarwinds Orion suite of products• Deployed remote management solutions for 900+ devices using Solarwind N-Able/N-Central, for control, maintenance, and asset management• Migrated, and fully managed endpoint protection solution, moving from McAfee ePO Cloud to SentinelOne Show less

New York, New York, United States

• Designed, deployed and maintained Windows Active Directory Server 2016 environment, hosted on Azure• Monitored, and managed client server, desktop, storage, and network nodes via Solarwinds N-Able• Provided customized backup solution providing continuous data, and image replication across the Cloud• Migrated clients to SaaS, for everyday business needs such as email, email archiving, and data storage• Managed multiple client’s relationship, performing site surveys, providing… Show more • Designed, deployed and maintained Windows Active Directory Server 2016 environment, hosted on Azure• Monitored, and managed client server, desktop, storage, and network nodes via Solarwinds N-Able• Provided customized backup solution providing continuous data, and image replication across the Cloud• Migrated clients to SaaS, for everyday business needs such as email, email archiving, and data storage• Managed multiple client’s relationship, performing site surveys, providing proposals, assuring all services are delivered to satisfy technical and business needs• Created and maintained procedural documentation, while maintaining client knowledgebase and Visio diagrams Show less

Jersey City, Nj

• Responsible for day-to-day support on RHEL, Windows Servers and backup/restoration for 150+ Servers/VM’s• Implemented NetApp NAS Filer, migrating 5+ TB’s of data from DAS, onto corporate network infrastructure• Designed, and deployed Virtual infrastructure environment built on ESX platform in efforts to minimize Data Center footprint, providing systems redundancy/HA, while managing team in efforts to virtualize 100+ physical servers• Proposed, configured and manage VMware vMotion… Show more • Responsible for day-to-day support on RHEL, Windows Servers and backup/restoration for 150+ Servers/VM’s• Implemented NetApp NAS Filer, migrating 5+ TB’s of data from DAS, onto corporate network infrastructure• Designed, and deployed Virtual infrastructure environment built on ESX platform in efforts to minimize Data Center footprint, providing systems redundancy/HA, while managing team in efforts to virtualize 100+ physical servers• Proposed, configured and manage VMware vMotion in Market Data environment, providing greater redundancy• Provide Level III Help Desk support to over 150+ users across multiple geographical locations• Proposed, installed, and configured Solarwinds’ Orion suite of tools for proactive monitoring of environment• Managed and configured corporate routers, switches, and firewall as part of day-to-day operations• Configured and deployed client’s border routers for connectivity via leased lines to our Market Data infrastructure• Managed Juniper NetScreen Firewalls, security policies, and NAT Show less

1 Battery Park Plaza, New York Ny

• Technical lead in the implementation of backup solution that consolidated, centralized, and optimized backups for over 45 servers while decreasing their run time, and providing centralized manageability for all sites• Developed solutions to provide daily backups of over 5 TB’s of data for New York, and branch offices, including offsite data vaulting policies• Installed wireless network (using Cisco 1200 series wireless APs) spanning all floors• Upgraded from legacy tape library… Show more • Technical lead in the implementation of backup solution that consolidated, centralized, and optimized backups for over 45 servers while decreasing their run time, and providing centralized manageability for all sites• Developed solutions to provide daily backups of over 5 TB’s of data for New York, and branch offices, including offsite data vaulting policies• Installed wireless network (using Cisco 1200 series wireless APs) spanning all floors• Upgraded from legacy tape library, and media to utilize the latest technology, while increasing job performance, data availability, and consuming less tapes on a daily basis• Performed daily networking tasks, which included making configuration changes on the switches to allow new server and workstation connections, moves, and changes, including Avaya VoIP phones• Configured, and implemented a centralized systems management solution utilizing Dell OpenManage IT Assistant for daily maintenance, and instant error reporting of over 150 servers in order to troubleshoot and fix issues in a more efficient manner• Provided ongoing support of corporate Datacenter, including Dell/EMC hardware, and critical enterprise wide applications• Performed daily Active Directory account/group management task• Provided Help Desk, and desktop support to staff and attorneys for all Firm software/hardware• Created and maintained networking, backup, and SAN environment diagrams and documentation Show less

New York, United States

• Implemented and maintained Server 2003 Active Directory (Including DNS, DHCP, IIS and WINS) with GPO• Implemented and managed IPC MX turret system, user profiles, voice line allocations, and offsite parallel system• Configured, deployed, and maintained 200+ desktops, and 50+ servers, including Bloomberg, and Reuters workstations• Designed, implemented, and maintained relational database for employees, trading customers, trouble tickets, and all data/voice circuits• Implemented… Show more • Implemented and maintained Server 2003 Active Directory (Including DNS, DHCP, IIS and WINS) with GPO• Implemented and managed IPC MX turret system, user profiles, voice line allocations, and offsite parallel system• Configured, deployed, and maintained 200+ desktops, and 50+ servers, including Bloomberg, and Reuters workstations• Designed, implemented, and maintained relational database for employees, trading customers, trouble tickets, and all data/voice circuits• Implemented automated billing system for trading customers• Ordered, tested, and turned up new ARD, MRD, T1, and 56k circuits• Negotiated pricing of private lines with different carriers to ensure best possible pricing and redundancy• Created detailed documentation where applicable for all responsibilities• Performed trading floor support and helpdesk activities for 85+ person trading floor including PC, phone/voice, and application related issues• Configured and tested Cisco LAN devices including Cisco routers installed offsite at customer facilities for the delivery of proprietary market-data• Designed, fabricated, and tested Cat5e/Cat6 patch-panel infrastructure, including delivery of all vendor market-data services to trading floor Show less