Cliff Hess

Cliff Hess Email and Phone Number

Principal Software Engineer @ Pendo.io
150 Fayetteville St, Raleigh, North Carolina 27601, US
Cliff Hess's Location
Raleigh, North Carolina, United States, United States
About Cliff Hess

Cliff Hess is a Principal Software Engineer at Pendo.io. He possess expertise in javascript, angular.js, html 5, css3, node.js and 10 more skills.

Cliff Hess's Current Company Details
Pendo.io

Pendo.Io

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Principal Software Engineer
150 Fayetteville St, Raleigh, North Carolina 27601, US
Website:
pendo.io
Employees:
201
Cliff Hess Work Experience Details
  • Pendo.Io
    Principal Software Engineer
    Pendo.Io Feb 2024 - Present
    Raleigh, North Carolina, Us
    Oversee technical direction for 11 feature teams (~60 people) to ensure features are implemented uniformly and minimize cross-team disruption in a large shared codebaseCollaborate with product & business stakeholders at all levels (including C suite) to optimize roadmaps across 11 engineering teams by stack ranking features by complexity, time to value, and potential for iteration, resulting in 80-90% predictable delivery quarter over quarterPersonally address tech debt across the entire stack (vue/go/nodejs), with a specific focus on ensuring all feature teams can maintain consistent velocity
  • Pendo.Io
    Senior Staff Software Engineer
    Pendo.Io Feb 2022 - Feb 2024
    Raleigh, North Carolina, Us
    Led the “Adopt” business unit (4 feature teams, ~30 people) as technical lead in the creation of a new suite of features in vue/go aimed at providing usage analytics for employee-facing toolsIdentify and refactor unnecessary complexity in Pendo’s codebase that slows teams down, including:- Upgraded many of Pendo’s complex build toolchains, through large version gaps between current and latest for Node, Webpack, Cypress, and Vue-Cli- Rebuilt deployment pipelines for all front end repositories to maximize speed and simplicity, resulting in ~60% faster total runtime- Led the refactor of many of Pendo’s frontend vue components to better separate use of state management, while also introducing cypress component testing, allowing for significantly less complex test effort for frontend code- Led the effort to merge two products into a single offering, including both organizing 5 feature teams as well as personally contributing code
  • Pendo.Io
    Staff Software Engineer
    Pendo.Io Feb 2019 - Feb 2022
    Raleigh, North Carolina, Us
    Led & personally contributed to a new product in Vue, scaling it from $0 ARR -> $5m+ ARRFirst engineer charged with building a Chrome Extension to allow the business to expand into employee-facing third party applications (which eventually turned into a 4 team effort)
  • Pendo.Io
    Senior Frontend Engineer
    Pendo.Io Nov 2016 - Feb 2019
    Raleigh, North Carolina, Us
    Led the complete rebuild of Pendo’s “Designer” in vue js, a WYSIWYG tool used by customers to create “guides” (tooltips/walkthroughs) inside of their applications without code. The Designer renders on top of a company’s application, to provide pixel accurate previews and live editing of guides, which render identically across all IE7+ browsers, as well as android and iosContribute features to Pendo’s “Agent”, which collects analytical data and renders guides in customer applications. Pendo’s Agent is in vanilla javascript, highly optimized for performance both in data collection and rendering, and reaches over 700m end users a month
  • Webassign
    Senior Software Engineer
    Webassign Jan 2013 - Nov 2016
    Raleigh, Nc, Us
    Team Lead - Represent the team in high-level project estimation and architecture meetings. Advise and mentor junior engineers on code, design, and agile best practices. Advocate for resolution of team-specific and cross-team technical debt.Front-End Advocate - Provide guidance, knowledge, and ultimately design decisions around the front end architecture of a new product, built using angular 1.5 and jspm for a highly testable, reusable, component-based front-end.UX Liaison - Meet with UX department to advise on best practices for the front end, modern web standards, and ensure UX department understands how to organize projects for success in a service oriented architecture.Work collaboratively with team to create scalable, readable, testable code across the stack (mongo, node, angular) to meet the needs of product management and our customers. Utilize agile best practices to produce minimal viable products quickly, and iterate on these products based on user feedback.Serve as interviewer for applicants by assessing candidates on technical skills and know-how through live coding portion of the interview process.
  • Cisco
    Software Engineering Intern
    Cisco May 2011 - Dec 2012
    San Jose, Ca, Us
    - Build out virtualized test beds based on customer design specifications- Build/maintain web-based security testing tools for government certification projects

Cliff Hess Skills

Javascript Angular.js Html 5 Css3 Node.js Mysql Mongodb Ubuntu Os X Web Application Security Socket.io Jquery Bash Os Virtualization Virtualbox

Cliff Hess Education Details

  • North Carolina State University
    North Carolina State University
    Computer Science

Frequently Asked Questions about Cliff Hess

What company does Cliff Hess work for?

Cliff Hess works for Pendo.io

What is Cliff Hess's role at the current company?

Cliff Hess's current role is Principal Software Engineer.

What is Cliff Hess's email address?

Cliff Hess's email address is ch****@****ign.com

What is Cliff Hess's direct phone number?

Cliff Hess's direct phone number is +191982*****

What schools did Cliff Hess attend?

Cliff Hess attended North Carolina State University.

What skills is Cliff Hess known for?

Cliff Hess has skills like Javascript, Angular.js, Html 5, Css3, Node.js, Mysql, Mongodb, Ubuntu, Os X, Web Application Security, Socket.io, Jquery.

Who are Cliff Hess's colleagues?

Cliff Hess's colleagues are Ashley Godwin, Richard Paez, Joe C., Joe Derario, Chantie N., Sophia Holmes, Mackenzie Enderson.

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