Cliff Hill Email and Phone Number

Experienced Senior Operations Manager with a demonstrated history of working in the telecommunications industry. Skilled in Team Building, Wireline, Wireless, Ethernet, DSL, Fiber and Broadband , Cross-functional Team Leadership, Team Development, Strong operations professional.

Mobility Equipment Area Manager for Illinois & Wisconsin. Daily responsibilities include managing a team of Equipment Engineers, Project Managers and Analysis who are responsible for; UMTS & LTE Cell Site Equipment. Manages subordinates in the completion of assigned activities with time, cost and technical objectives and informs management of difficulties encountered. Manages a broad variety of engineering activities supporting network design, development, and configuration. This can include… Show more Mobility Equipment Area Manager for Illinois & Wisconsin. Daily responsibilities include managing a team of Equipment Engineers, Project Managers and Analysis who are responsible for; UMTS & LTE Cell Site Equipment. Manages subordinates in the completion of assigned activities with time, cost and technical objectives and informs management of difficulties encountered. Manages a broad variety of engineering activities supporting network design, development, and configuration. This can include providing real time assistance to resolve technical, operational, and procedural problems referred by all departments for switching, transport, synchronization, power, grounding, support systems, and emerging technologies, along with their associated products. Manages design activities in support of efficient network operations. In addition the position may develop and publish technical documentation and procedures. Resolve engineering/technical issues related to maintenance, upgrades of existing equipment and installation of new equipment. Develop, issue, and/or assure implementation of Maintenance Engineering equipment recommendations, product change notices, engineering complaint resolution and network reliability initiatives. Manages implementation of circuit provisioning standards and procedures. Manages planning and integration of network systems. Manages capacity planning. Manages existing system upgrade/replacement. Manages alternative scenarios to ensure network capacity. Manages network performance criteria and measurements. Develops common systems engineering. Supervises one section of engineers. Plans and directs the work of subordinates. Typically manages employees who perform single tasks which can include directing subordinates on system or network failure recovery. Direct subordinates to implement changes or improvements to test and analyze procedures for new or existing products and features. Show less

Duties include directing managers and technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems and optical network units. Large geographic area (Chicago South) and high span of control required strong organizational, supervisory and planning skills to exceed… Show more Duties include directing managers and technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems and optical network units. Large geographic area (Chicago South) and high span of control required strong organizational, supervisory and planning skills to exceed customer expectations within budget Show less

Statewide responsibilities for the testing and verification of all living units for the Illinois Project Lightspeed build.

Duties included 10 managers and 153 technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems. Large geographic area (Chicago South & The West Suburban Area) and high span of control required strong organizational, supervisory and planning skills to exceed… Show more Duties included 10 managers and 153 technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems. Large geographic area (Chicago South & The West Suburban Area) and high span of control required strong organizational, supervisory and planning skills to exceed customer expectations within budget. Show less

Duties included directing 10 managers and 164 technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems and optical network units. Large geographic area; and high span of control required strong organizational, supervisory and planning skills to exceed customer… Show more Duties included directing 10 managers and 164 technicians who are responsible for the Construction Field Operation entity which perform placing, splicing, rearranging and removal functions for copper cables, fiber cables and telephone poles. Responsibilities also include the initial turn up and testing of all digital loop carrier systems and optical network units. Large geographic area; and high span of control required strong organizational, supervisory and planning skills to exceed customer expectations within budget. Show less

Responsible for construction activities in eleven wire centers serving the entire south side of Chicago. Supervised sixteen technicians with both cable splicing and fiber responsibilities as well as four FWG technicians whose responsibilities includes the electronic systems turn-up of all eleven central offices and their respective customers. Job duties are intense interdepartmental communications involving teamwork and customer contact to meet due dates under budget, workforce coordination… Show more Responsible for construction activities in eleven wire centers serving the entire south side of Chicago. Supervised sixteen technicians with both cable splicing and fiber responsibilities as well as four FWG technicians whose responsibilities includes the electronic systems turn-up of all eleven central offices and their respective customers. Job duties are intense interdepartmental communications involving teamwork and customer contact to meet due dates under budget, workforce coordination, project management, safety compliance and employee development. Show less

Supervised eighteen cable splicing technicians who were responsible for all construction activities including digital services and fiber in three wire centers serving south Chicago. Job duties included project management, work force coordination, safety compliance, employee development and resolving local labor issues with bargained for employees.

Responsible for supervising seventeen cable maintenance technicians who perform restoration and maintenance of cable facilities from seven central offices to the customer premises. Other job duties included cable locates, cable pressurization, safety compliance and employee development.

Responsible for supervising fourteen customer service assistants and twelve service order writers. Evaluate work and force requirements. Deploy resources to meet customer commitments for twelve installation and maintenance managers. Teamed with various departments to ensure timely delivery of service as well as manage customer expectations and

Responsible for supervising eighteen cable maintenance technicians who perform restoration and maintenance of cable facilities from seven central offices to the customer premises. Other responsibilities included electrolysis, cable locates, cable pressurization, safety compliance and employee development.

Responsible for all construction activities within three wire centers. Supervise fourteen cable splicing technicians. Job duties included work force coordination, project management, safety compliance, employee development and discipline.

Responsibilities included the deployment and rearrangement of copper based facilities on specific work orders. This also included DS1 services and testing along with lineman placing duties.