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I lead to excellence in Sales and Operations performance with a Customer-centric focus that drives solutions-oriented, top-line business, and generates profitable bottom-line results.Gallup Strength Finders, major strengths:* Achiever * Significance * Command * Responsibility * DisciplineI take charge and drive impactful results in an organized manner while continuously helping others.Education: U.S. Military Academy-West Point, BS-General EngineeringMilitary: U.S. Army Officer (Captain) - 8.5 yrs, Field Artillery, Airborne RangerSVP BUS DEVELOPMENT - STRATEGIC BUSINESS DEVELOPMENTVP CLIENT EXPERIENCE - ACCOUNT MANAGEMENT, GENERAL MANAGEMENT, OPERATIONS MANAGEMENT Collaboration, Facilitation, Interpersonal Skills, Scheduling, Strategic Planning, VendorManagement, Accountable, Budget Management, Business Management, Business Process: organized and led a team to implement a client engagement program resulting in capturing an additional 3% of annual revenues, reducing client churn by 50%, improving past-due cash flow over 200%, and establishing positive inventory controls across 3 separate business entities gaining visibility and control over $3M of technology inventory.SENIOR ACCOUNT MANAGER - SALES EXECUTIVE, ACCOUNT MANAGEMENT, CHANNEL MANAGEMENT, SOLUTION SALES expanded direct sales achieving 153% of $5M annual quota, re-invigorated and grew channel business by over 700% generating over $1.2M annual revenue, repaired previously damaged strategic client relationship and persisted to the above successes during a period of pre-merger procurement scrutiny.REGIONAL SALES DIRECTOR - SALES EXECUTIVE, SOLUTION SALES, STRATEGIC PARTNERSHIPS, BUSINESS DEVELOPMENT increased company annual revenues by 25% through sales of a brand new product, while significantly reducing customers' OPEX/CAPEX spend; executed solution sales to existing and new clients (LECs, CLECs, ILECs, PUCs) consistently overachieving on $5M annual quota.DIRECTOR STRATEGIC CHANNEL SALES - BUSINESS DEVELOPMENT, CHANNEL MANAGEMENT, PRODUCT STANDARDIZATION, STRATEGIC PARTNERSHIP developed Motorola as a strategic channel-to-market for Tekelec Switching and Gateway products, closing the first integrated solution sale.SENIOR DIRECTOR OF SALES - SALES EXECUTIVE, SALES MANAGEMENT, BUSINESS DEVELOPMENT, STRATEGIC RELATIONSHIP closed Qwest/US West for annual revenue over $20M setting up my company for an equity event; built a sales team with consistent 100%+ annual quota achievement and over $75M revenue over 3 years.Cliff Mainor469-818-1344cmainor11@gmail.com
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Business Development Director - TravelConferma Nov 2023 - PresentDidsbury, Manchester, Cheshire, GbVirtual Payment solutions in a travel environment.
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Sales DirectorSabre Corporation Jan 2023 - Nov 2023Southlake, Texas, Us -
Senior Business Development ManagerHrs Group Aug 2020 - Dec 2022Köln, Nordrhein-Westfalen, De -
Vp Strategic Business DevelopmentCircle 8 Technologies (Between Jobs, During Covid) Jun 2020 - Aug 2020Representing profitable solutions in the Energy sector.
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Svp Of Business DevelopmentCenergistic Jul 2019 - Mar 2020Dallas, Texas, UsDetermine and implement methods for increasing revenues through Client Experience while expanding new business verticals. Recruit, hire, and manage a team of 50 Market Consultants responsible for opening up new business opportunities. -
Vp Operations, Engagement GroupPatron Technology Dec 2018 - Jul 2019Leads a team of Operations, Engineering and Event Implementation personnel. Managed the scheduling of technology, hardware, and humans to support the myriad of events supported by Patron Technology. Provided strategic and tactical decision making and controlled a $1.5M annual budget, while responsible for $3M in technology and non-tech inventory.
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Vice President Client Experience And LoyaltyPatron Technology May 2018 - Dec 2018Originally hired at FISH Technologies which was acquired by Patron Technology. Leads a team of Account Managers, Project Managers, and Operations personnel. Develops tactical and strategic plans that identify and capitalize on opportunities to grow business with existing clients throughout the client/FISH experience. Contributes to the achievement of the overall FISH business plan objectives to drive revenue, maximize profitability, increase market share, and achieve optimal brand awareness. P&L ownership of a $1.5 million annual budget.
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Senior Account Manager, Major Accounts, Level3 CommunicationsSonus Oct 2016 - Jan 2018Westford, Ma, UsSonus acquired Taqua, LLC. Ensured network security for Level3’s SIP-based voice network, representing hardware and software-based Session Border Controller technology solutions, protecting the network from adverse exposure (DDOS and otherwise) while also creating a voice network firewall with trusted and untrusted entities. Introduced Sonus technology for baselining normal network behavior with the ability to alert/alarm on future traffic abnormalities in real-time. Recruited by Sonus Sales VP to address and repair a strained customer relationship at Level3 Communications, during a challenging pre-acquisition period where Level3 was being acquired by CenturyLink.• Repaired strained customer/vendor relationship through proactive customer contact and communications at the Engineering, Planning, Procurement, and C-Levels resulting in remarkable sales growth during a pre-merger period of unusually tough procurement scrutiny • Expanded Direct Sales efforts and achieved 153% Quota, against a $5M target• Grew the Level3 Resellers sell-through business by over 700%, closing over $1.2M through the channel• Strong operational excellence, to include forecast accuracy, reliable SFDC pipeline development• Attained President’s Club status -
Regional Sales DirectorTaqua, Llc (Divested From Tekelec) Jan 2011 - Oct 2016Responsible for regional Wireline technical solution sales efforts in South-Central and Western US, covering Tier2/ Tier3 CLECs, ILECs, and Municipalities• Sold multiple integrated TaquaWorks solutions to new logo CLEC and Municipal customers such as Hunt Telecom (Louisiana), Logix Communications (Oklahoma), and Ketchikan Public Utilities (Alaska)• Improved a challenging business relationship with a key Taqua customer, GCI Communications (iLEC, Alaska), expanding deployments of the TaquaWorks solution in that network• Made the first company sale and implementation of the T7100 product – Intelepeer, CLEC, Denver - as a customer-specified product. Displaced the competition and standardized the T7100 product at Intelepeer, resulting in increased Taqua annual revenues by $3M per year over 3 years, while reducing Intelepeer’s voice CAPEX and OPEX costs• Presidents Club - 3 years
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Director, Project OperationsTaqua, Llc (Divested From Tekelec) Oct 2009 - Dec 2010Asked by the Taqua CEO to take over responsibility for managing and improving the Order-to-Revenue cycle for all business coming into Taqua.• Worked closely with Order Management personnel to improve information flow regarding incoming orders, which facilitated a more seamless flow of information into the project management phase of the cycle• Instituted Project Management principles and practices to facilitate accurate assessment and prediction of revenue timing based upon project milestones o Introduced MS Project as standards-based tracking tool o Pushed task-owners to complete their efforts on/ahead of schedule o Tracked and reported progress weekly during standing executive meetings• Scheduled and managed organic and 3rd party installation crews to ensure project timelines and milestones were met. Improved installation times by 50%, and decreased installation costs by 15%• Improved the overall Order-to-Revenue process by an average of 25% per project, while improving the dependability of company revenue prediction by 100%
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Regional Sales DirectorTaqua, Llc (Divested From Tekelec) May 2007 - Sep 2009Responsible for regional Wireline technical solution sales efforts in Eastern US & Canada, covering Tier2/ Tier3 CLECs, ILECs, and Municipalities• Successfully sold and deployed multiple integrated TaquaWorks solutions to land new logo customers such as Peace Communications - CLEC, Tennessee, and Thomasville Public Utilities - Georgia• Engaged in long-term partnership sales efforts with BroadSoft sales teams selling to XO Communications and Frontier Communications, resulting in successful Broadsoft direct sales and continued Class-5 replacement conversations for Taqua beyond my tenure as the account representative• Presidents Club – 2 years
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Director, Strategic Channel SalesTekelec Jan 2006 - Apr 2007Morrisville, Nc, UsRecruited by the VP of Marketing to develop the Motorola account as a channel-to-market for Tekelec Switching and Gateway products.• Achieved international product approval status for large gateway product deployments• Closed the first integrated solution sale through a joint sales effort with Motorola account representatives in the middle-East, resulting in subsequent sales of this proven solution and increased revenue to both companies • Achieved 100% of MBO’s -
Senior Director, Sales, Major Accounts (Acquired Telecom Technologies)Sonus Networks Aug 2001 - Dec 2005Westford, Ma, UsCreated and executed strategic direct and indirect sales plans for Domestic Major Carrier Accounts including RBOCs and large CLDCs in the Western US. Developed and presented unique value/business propositions to executive level management at strategic accounts. Built consensus across multiple internal and external organizations to increase percentages of winning multi-million-dollar supplier contracts. Excellent understanding of carrier’s regulatory environment and network infrastructures. Built and managed a successful sales team covering Qwest/USWest sales efforts resulting in consistent 100+% quota achievement, driving over $75M of revenue into Sonus over 3 years Recruited sales teams and managed sales efforts into MCI, Sprint and SBC accounts under a management-by-objectives compensation plan. Achieved 100% established objectives within these various accounts President’s Club - 3 yrs
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Vp SalesTelecom Technologies Jun 2000 - Jul 2001• Led sales efforts for a start-up softswitch company selling into the Tier1 and Tier 2 telecommunications carrier markets Exceeded sales quota objectives through effective, motivational team management• Identified, qualified and closed business with Tier-1 carrier - Qwest/USWest - for annual recurring revenue >$20M, more than doubling tti's annual revenues, setting the company up for acquisition• Secured trial agreement with AT&T Solution Labs• Developed strategic business partnerships for indirect Sales strategies, increasing top-line opportunities• Successfully merged sales teams into acquiring parent corporation at Sonus Networks
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Regional Director, SalesIntervoice 1999 - 2000UsResponsible for growing and managing a national sales team of four remote members selling various products including pre- and postpaid calling card, prepaid wireless, enhanced messaging and voice dialing solutions while concurrently growing InterVoice-Brite account presence in the enhanced services market place. Responsible for negotiating corporate sales contracts with major telecommunications carriers. Achieved 100% of a $7million quota Grew sales team from one to five members, staying within an allotted budget President’s Club Award -
Sales DirectorAlcatel 1996 - 1999Espoo, Southern Finland, FiAccount Director, Sales 1997-1999Responsible for growing and managing a sales team of seven members spread over three different product groups. Responsible for increasing DSC/Alcatel’s presence in the competitive carrier market place. Responsible for sales of tandem switch, Advanced Intelligent Network (AIN), cross-connect, and Next Generation Digital Loop Carrier (NGDLC) solutions to the Competitive carrier marketplace which includes Competitive Local Exchange Carriers (CLEC), Competitive Long Distance Carriers (CLDC), and Utility Companies in the Southeastern and South Central U.S. Achieved 153% of a $51.8 million booking quota, and 235% of a $39.8 million revenue quota during the 1998 fiscal year President’s Club AwardAccount Manager, Sales 1997-1998Responsible for sales of tandem switch and AIN solutions to the CLDC market in the Southeastern United States (BTI, LDI, Premiere, and others), and several named accounts in the Northeast (Frontier Communications, ACC, and TotalTel). Achieved 111% of a $31 million quota. Attained President’s Club status.Sales Associate 1996-1997Sales associate in training learning telecommunications fundamentals, DSC products and services, and DSC customer base information. Attended sales calls with sales representatives, and assisted in account management and proposal generation. Selected to sell DSC Switch and AIN products to the CLDC market. -
Commissioned Officer, Combat Arms - Artillery, United States ArmyUs Army May 1986 - Nov 1994Arlington, Virginia, UsU.S. Army Officer, Field Artillery, Airborne RangerHonorably Discharged
Cliff Mainor Skills
Cliff Mainor Education Details
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United States Military Academy At West PointOrganizational Dynamics And Leadership
Frequently Asked Questions about Cliff Mainor
What company does Cliff Mainor work for?
Cliff Mainor works for Conferma
What is Cliff Mainor's role at the current company?
Cliff Mainor's current role is Strategic Sales and Business Development Manager.
What is Cliff Mainor's email address?
Cliff Mainor's email address is cm****@****ail.com
What is Cliff Mainor's direct phone number?
Cliff Mainor's direct phone number is +121472*****
What schools did Cliff Mainor attend?
Cliff Mainor attended United States Military Academy At West Point.
What skills is Cliff Mainor known for?
Cliff Mainor has skills like Solution Selling, Voip, Strategy, Direct Sales, Business Development, Ip, Leadership, Managed Services, Management, Sales, Unified Communications, Professional Services.
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