• Run a remote Digital Forensic Laboratory supporting the New England region, and clients nationwide. • Collect and analyze data from various media including: desktops, laptops, servers, tablets, cell phones, social media, email, etc.• Ensure proper and procedures for securing evidence from a fully remote setting. • Image, analyze, examine, and remotely collect evidence for cases as needs arise. • Utilize tools including Cellebrite’s Inseyets, Recon, EnCase, FTK, Axiom, Elcomsoft, etc.• Work with Managing Directors to ensure that client needs are met in a timely manner.

• Set up and run a 100% remote Digital Forensic Laboratory.• Ensure proper and procedures for securing evidence from a fully remote setting. • Utilize tools including Cellebrite’s Digital Collector, Recon, EnCase, FTK, Axiom • Work with procurement and Legal to purchase all hardware and software for the physical setup of the Laboratory.• Responsible for forensic imaging and examination/analysis of electronic and digital evidence • Create and author documentation, SOP’s, policies, procedures, hardware validation, chain of custody and evidence tracking forms, etc.• Assist with Incident Response cases, determining potential intrusion or data exfiltration.

• Set up and run a Digital Forensic Laboratory in the Global Cyber Security Division, for both in-house as well as remote forensic analysis.• Utilize tools including BlackLight, Recon, EnCase, FTK, Axiom / IEF, and X-Ways.• Work with procurement to purchase all hardware and software for the physical setup of the Laboratory.• Responsible for forensic imaging and examination / analysis of electronic and digital evidence to monitor for Insider Threats, Incident Response, Malware or other malicious files.• Create all documentation, SOP’s, policies, procedures, forms, etc.• Assist with Incident Response cases, determining potential intrusion or data exfiltration.

• Setup and run a Digital Forensic Laboratory in the Cyber Security Division.• Create all documentation, SOP’s, polices, procedures, forms, etc.• Responsible for forensic imaging and examination/analysis of electronic and digital evidence to monitor for Insider Threats, Incident Response, Malware or other malicious files.• Support the Cyber Security team (SOC) by running searches in Q-Radar to ensure users are adhering to policies and maintaining compliance.

• Run a multi-state ASCLD-LAB / ANAB LAB Federal Forensic Laboratory.• Responsible for conducting onsite and in-lab forensic imaging and examination of electronic and digital evidence to assist with USPIS and other Federal investigations. Such evidence to include, Mac's, PC's, POS terminals, servers, mobile devices, and other portable devices.• Comply in all aspects of an ASCLD/LAB accredited laboratory by maintaining chain of custody, conducting integrity tests for new equipment, QC tests & method validation for equip. and software

• Conduct onsite forensic imaging and examination of electronic and digital evidence to assist with DEA investigations. Such evidence to include, Mac's, PC's, POS terminals, servers, iPhones, and other portable devices.• Comply in all aspects of an ASCLD/LAB accredited laboratory by maintaining chain of custody, conducting integrity tests for new equipment, QC tests & method validation for equip. and software

Digital Forensic Analyst working on government contracts for the Department of Justice (DOJ), Securities and Exchange Committee (SEC), and the Federal Trade Committee (FTC).

• Fly to various banks all over the country and obtain forensic images of all machines at location• Following a strict Chain of Custody, transport the acquired images to a secure Raytheon data center in Washington, DC• Upon request from the FDIC, analyze specific images, performing keyword searches, GREP searches, and data-carving, for requested information

• Provide in-house support for end users and small to medium businesses with the eradication of spyware, malware, and viruses.• Assist businesses with the setup and configuration of Active Directory profiles, Cisco routers and switches, and site backup systems.• Perform data recovery services to retrieve lost data, due to either customer error or drive failure.• Conduct one-on-one and small group teaching sessions with novice users

• Forensically analyze evidence computers• Maintaining proper chain of custody for all evidence (incoming and outgoing)• Maintaining evidence integrity by following lab procedures• Inventory control, recording make model and serial number of any and all digital evidence• Maintain lab security; ensure all workstations are secured, forensically sterile (by forensically sterilizing all hard drives), and all VMware images are current• Ensure Forensic Software (FTK, EnCase, Cellebrite) are up to date• Assure that all FastBloc and Tableau Write Block Hardware is verified and functioning properly• Indexing of evidence files for preparation of keyword searches and other types of examinations • Assist with daily IT issues and operations for the town and municipalities • Work on the computers in the police cruisers, ensuring that the DVR, Radar, GPS and other functionalities are working properly and within spec• Perform imaging and customization for portable laptops for outdoor events

Working under forensic detectives, learning crime lab procedures and imaging techniques. (I.E, on scene acquisitions, ‘dead-box’ acquisitions, and live acquisitions) along with other digital forensic methodologies

• Oversaw the daily performance of computer systems, computer maintenance, updating, and reinstalling software to all lab servers through use of Norton Ghost software. Fielded user computer software inquiries from both internal and remote users, and developed problem-solving solutions to troubleshoot recurring issues. • Collaborated with international satellite offices and logged all calls into appropriate databases. Managed Microsoft Volume Licensing for new installations.• Created and removed users from Active Directory accordingly• Through a VPN, was able to remote in and work on user issues 24/7• Re-imaged all Navisphere, Celera, Centera, Sun, and Windows depending on individual instructor needs. Used (Symantec) Norton Ghost to create specialized Windows images for classes and re-imaged all classroom PC’s after each class finished.

Assisted Massachusetts State Police detectives by compiling extensive surveillance footage for courtroom trial using Pinnacle Studio 10, Camstasia and Snag-it software

Managed overnight and weekend staff at Internet Service Provider phone sales and support teams. Delegated responsibilities to team of approximately fifteen employees in both the technical support and sales departments. Provided sales and technical support via email and live chats as well as phone support for dialup, DSL, cable and Voice Over IP (VOIP). Fielded telephone calls to assist computer users encountering problems. Using FileMaker Pro, logged all customer issues.