Cliff Moss Email & Phone Number

Vernon Hills, Il, Us

Work directly with Sales and Customers to uncover digital integration opportunities.Align to sales to uncover new leads for our sales teams as well as working closely with Sales Leadership on existing opportunities.Provide subject matter expertise on how to effectively grow the business using e-Procurement.Work cross-functionally to meet customer needs for e-Procurement.Meet with prospective customers to discuss CDW’s eProcurement value proposition.Build change management plan with customer to help accelerate customer adoption of CDW and the customer’s eProcurement platform, as well as build relationships with key marketplace partners.Present and demonstrate digital offerings to customers as part of the sales cycle.Work directly with customers to setup, customize and enable their digital integration with CDW.Collaborate with necessary technical resources to resolve issues and to ensure the technology is working properlyAssist in determining future strategies for the e-procurement or site maintenance programs, while developing, testing, and evaluating new digital integration features.Serve as a liaison to the Program Management team for RFP/RFQ with Digital Integration sections, and a direct resource for sales for RFP/RFQ with digital integration sections.Monitor competitive digital integration programs and other websites to maintain knowledge around best practices

Atlanta, Ga, Us

Lead a team of 9 direct reports globally, implementing effective process change, engaging employees to drive process excellence. Established the strategic priorities and roadmaps for the team, utilizing change management techniques to ensure that plans meet near-term objectives as well as operating in alignment with the scope of the larger organization’s plan. Looking for ways to constantly improve overall Client Services performance including the development and continuous improvement of the methodology. Establish and build strong working relationships with business partners in Sales, Product, Support and Development for development of technical solution. Serving as a point of escalation on behalf of the client to ensure timely issue resolution around SaaS software & hardware implementations. Develop and lead highly effective teams, with responsibilities for hiring and training new team members and coaching and motivating all staff to reach goals and perform to potential. Track team’s performance and utilization through the creation of a Salesforce.com dashboard and reports in SAP. Responsible for key business goals around revenue realization, voice of client scores and voice of employee scores.

Irving, Texas, Us

Executed the project plan while maintaining the timeline for project completion. Lead/Participated in client presentation of detailed technical solutions during RFP or kickoff meeting. Created datasets, assigned tables and created transformations (data mapping) necessary for the integration of source data into the company’s software application. Validated, integrated and audited client data to ensure data integrity. Created reports to provide statistics for Business Intelligence metrics and scorecards illustrating whether or not the desired outcome is achieved.

San Diego, Ca, Us

Implementation of project defined Pyxis Anesthesia and Pharmaceutical equipment to include the ordering and tracking of equipment at multiple customer sites. Customer coordination of implementation schedule, troubleshooting hardware and software and documentation of the process according to quality guidelines. Responsible for ensuring customer satisfaction through weekly project meetings to review status and drive project completion deadlines for revenue purposes.

Dublin, Oh, Us

Planned, organized and lead small to medium Pyxis Supply dispensing implementations. Monitored and tracked the progress of team implementations. Managed schedules, resource personnel, training and communication with customers. Created reports and provided detailed monthly and quarterly forecasting. Implementation of project defined Pyxis Supply equipment to include the ordering and tracking of equipment at multiple customer sites. Customer coordination of implementation schedule, troubleshooting hardware and software and documentation of the process according to quality guidelines. Responsible for ensuring customer satisfaction through weekly project meetings to review status and drive project completion deadlines for revenue purposes.

Pittsburgh, Pa, Us

Monitored and assigned new requests. Processed material code requests, created new material codes, to include the addition of new sites. Maintained existing data codes at global level. Performed thorough search of material catalog to ensure duplicate codes do not exist. Understand classification and coding schemas, their purpose and use. Responded to users via email, phone and ERP software with codes and questions regarding proposed material codes. Reports to Management.

Pittsburgh, Pa, Us

Responsible for contracting activity, vendor management, interfacing with end users, the procurement of goods and services and all other supporting activities for the 18 facilities within the organization. Performed all activities associated with the creation and processing of competitive bids and assigned purchase requisitions. Reviewed terms & conditions of negotiated contracts to facilitate approved legal document for final execution and monitor implemented contracts for compliance. Identified savings opportunities, tracked progress of initiatives involving commodities to include office supplies, fax and duplicating equipment, mailing equipment and service, ad specialty and print media. Performed the basic purchasing duties to include pricing and negotiating of product base encompassing all medical, surgical and operational equipment and supplies. Maintenance of contract and vendor databases, created and tabulated bids for products and services. Performed analysis along all service lines to find the most cost effective product.

Randolph Afb, Tx, Us

• Procurement, inventory, and maintenance of equipment and supplies in excess of $2 Million, to support each of two (2) fifty-five person teams and administrative personnel. • Fulfilled end user requests cost effectively through research of catalogs, vendor and distributor contracts, and the Internet. • Warehousing inventory, ensuring proper stock rotation and monthly reporting.• Responsible for receiving, inspecting, warehousing, and issuing all inventory, generated computerized and hard copy inventories processed both on and offline customer requests. • Shipping and delivery, customer service duties and generating daily, monthly, and quarterly inventory and warehouse reports.