Cliff Willis

Cliff Willis Email and Phone Number

Social Media and IT Solutions Engineer
Cliff Willis's Location
Houston, Texas, United States, United States
About Cliff Willis

I provide world class IT services and support. My mission is to give back to the community that I support by providing low cost IT services to small businesses without skimping on quality.

Cliff Willis's Current Company Details

Social Media and IT Solutions Engineer
Cliff Willis Work Experience Details
  • Tdcj-Id
    Maintenance Technician
    Tdcj-Id Dec 2016 - Oct 2019
    Texas, United States
    Performed general maintenance around the unit. Duties included replacing plumbing fixtures, replacing ballasts and lighting fixtures, generator maintenance, refrigeration maintenance, carpentry, patching asphalt and concrete, roofing, fan motor replacement, heaters, air conditioning and other duties as the need arose.
  • Hometown Hero Llc
    It Services/Social Media Consultant And Internet Sales
    Hometown Hero Llc Nov 2013 - 2016
    Kerrville, Tx
    ● Provide IT and Social Media Services Internally as well as to Clients● Provide Technical Training and Write Technical Articles● SaaS, Security, Desktop, and Client Escalations● Provide Sales and Sales Support for Internet and Print Based Advertising
  • Aim Services, Inc.
    It Support Specialist
    Aim Services, Inc. Mar 2014 - Mar 2015
    San Antonio, Texas Area
    Network Infrastructure SupportVirtual Server PlatformsMS Exchange AdministrationSonicwall ManagementNetwork SecurityVOIP Server ManagementMicrosoft Support ServicesMacintosh SupportIMS, EMR and Healthcare Organization SupportManaged Services Support
  • Google, Inc
    Strategist 3
    Google, Inc Nov 2006 - Feb 2012
    Austin, Texas Area
    ● Frontline/Backline support via phone/email● SaaS support for Email Security and Compliance Platform (Postini/Google Apps)● Knowledge of MS Exchange and Enterprise Server platforms.● Author KB articles for internal and customer use.● Handle all levels of engineering and business escalations.● After hours on-call rotations in the U.S. and in Switzerland.● Go-to-guy for complex issues and dissatisfied customers.
  • Postini, Inc
    Technical Support Engineer
    Postini, Inc Nov 2006 - Jan 2008
    Austin, Tx
    ● Frontline/Backline support via phone/email● SaaS support for Email Security and Compliance Platform (Postini/Google Apps)● Knowledge of MS Exchange and Enterprise Server platforms.● Author KB articles for internal and customer use.● Handle all levels of engineering and business escalations.● After hours on-call rotations in the U.S. and in Switzerland.● Go-to-guy for complex issues and dissatisfied customers.● Retained after Google buyout
  • At&T
    Dsl Services Support
    At&T Sep 2005 - Nov 2006
    ● Technical Support, ATT Internet Services, Austin, Tx. ● Provided Second Tier Support for ATT Internet Customers. ● Member of Yahoo Escalation Team.● Circuit Migration Team● Responsible for the training of new hires.
  • Harte Hanks
    Customer Support
    Harte Hanks Apr 2004 - Sep 2005
    Austin, Texas Area
    ● Technical Support, MS PC Safety/Anti-Virus Help Line ● Promoted to Tier 2● Trained New Members of the Team.
  • Unisys, Inc
    Help Desk Representative
    Unisys, Inc Jan 2003 - Feb 2004
    Contract Position providing technical services support to Unisys outsourced IT clients worldwide.● Support Windows NT 4.0, 2000, XP users● Support Outlook, Outlook Express, Remote Desktop, VPN, Cisco Routers/Firewalls. ● Support server admins. This was a contract job.

Cliff Willis Skills

Technical Support Vpn Cisco Technologies Product Support Dns Microsoft Exchange Customer Service Cloud Computing Saas Wireless Security Windows Troubleshooting Windows Xp Customer Retention Security Mail Server Linux Network Administration Active Directory Ip Lotus Notes Wireless Networking Google Apps Disaster Recovery Webex Network Security Hardware Computer Hardware Troubleshooting Desktop Support Client Retention Ip Networking Windows Networking Windows Network Administration Help Desk Support Computer Software Troubleshooting Training Windows 7 Mobile Devices Virus Removal Servers It Service Management Networking Data Center Tcp/ip Virtualization System Administration Firewalls Computer Security Voip

Cliff Willis Education Details

Frequently Asked Questions about Cliff Willis

What is Cliff Willis's role at the current company?

Cliff Willis's current role is Social Media and IT Solutions Engineer.

What is Cliff Willis's email address?

Cliff Willis's email address is ch****@****hoo.com

What schools did Cliff Willis attend?

Cliff Willis attended Pep Entrepreneurship Program, Austin Community College, Ventura College, Lowell High School.

What are some of Cliff Willis's interests?

Cliff Willis has interest in Networking, Social Services, Economic Empowerment, Civil Rights And Social Action, Social Media, Education, Environment, Help Desk, Security, New Technologies.

What skills is Cliff Willis known for?

Cliff Willis has skills like Technical Support, Vpn, Cisco Technologies, Product Support, Dns, Microsoft Exchange, Customer Service, Cloud Computing, Saas, Wireless Security, Windows, Troubleshooting.

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