Management and collections skills training. Including compliance, collections skills, team building, managing people, prof presentations, credit management, negotiation skills and many others. Plus help with collection services and tracing.In 2014 co-authored Happy Customer Faster Cash is a practical book about effective and customer oriented communication on issues such as overdue invoices, late payment, handling complaints and other related topics. Whilst written for small business owners, who do business on credit but lack the time or skills to ensure they get paid on time. The content is also useful for people working in credit and collections, whether they are new to the industry or seasoned credit managers.

Head of Operations for trace and collections business, and heading up a training business