Wikifri is a consulting firm focused on helping their clients stay at the forefront of rapid insurance industry changes by helping them develop new markets and creating new efficiencies and capabilities for their organizations.

Provide a variety of services to businesses, former employees and community.☑ Consulting♦ Assisted with due diligence for investors of an Insurtech MGA♦ Engaged by a former insurance CEO to identify IT strategy for a MGU company startup.♦ Provided feedback on a business plan for a Global Specialty insurance company startup with 16 lines of business and $775 Million in Gross Written Premiums (Year 5). Identified potential IT solutions for the company.☑ Mentor♦ Trusted advisor for former employees seeking to advance their careers. All of those employees moved into roles of IT Director, IT VP and CIO.☑ Technology and Education Researcher♦ Attended various national conferences; Digital Insurance (Dig-In) and InsureTech Connect (ITC) to both network with solutions providers and keep current with InsurTech innovation and industry trends.♦ Attended numerous courses to keep current with latest changes in ITIL, DevOps, Cloud Computing, Cybersecurity and Agile roles (ScrumMaster, Product Owner, Leader).♦ Met with representatives from two large consulting firms to better understand industry trends and challenges.☑ Board Member♦ Board member for a Homeowners Association holding the positions of President and currently Treasurer♦ Provide frequent communications with property management representative.♦ Review monthly financial statements for accuracy and author Treasurer’s Report.♦ Led HOA to accomplish significant community repairs and upgrades within budget.♦ Met with all vendors to review requirements, obtain bids, schedule work and inspect final work.♦ Maintained the HOA website and issued all community communications.♦ Communicated with legal counsel and homeowners on behalf of the HOA Board.

Served as part of the original management team tasked with the establishment of the US operation. Created a new IT Team and processes, two data centers, web hosting cloud and the infrastructure to support 18 US offices.Worked in partnership with the Global IT Team based in London.♦ Assisted with the development of the Global IT application road map♦ Member of Global Security and Architecture Design Review teams♦ In person quarterly updates to the London based IT team♦ Support of Global infrastructure and architecture standardsWhile the US specialty insurance and assumed reinsurance business grew rapidly from $25 Million (2006) to $1.5 Billion (2014) in premiums, numerous strategic projects were completed.♦ Retirement of legacy applications♦ Expedited onboarding of new underwriting products and teams♦ Rollout of SharePoint to Operations and Regulatory/Compliance teams♦ Launch of new SAP system for assumed reinsurance business♦ Development of web-based claims system for external third-party administrator♦ Implementation of imaging system for all insurance, reinsurance and claims offices♦ Creation of Operational Data Store for Insurance Operations♦ Provided daily data transfers to Global Data Warehouse♦ Infrastructure and application support for Shared Service centers♦ Continuous development of hybrid infrastructure to support company growth

♦ Directed budget creation and management of 9 IT cost centers♦ Led the IT integration efforts following the acquisition of Wellington Underwriting Company♦ Created a customer-focused culture resulting in high customer satisfaction♦ Quickly onboarded new specialty insurance underwriting products and teams ♦ Created web-based applications to support MGA and program businesses♦ Recruited and continually retained top IT talent by offering growth and education opportunities

Company created when CGU's US business was purchased by White Mountains Insurance Group. Key member of Executive IT Team that over four years led IT Transformation activities, deployed a web-based system that increased effectiveness of business processes and enabled rapid deployment of new products resulting in increased business growth and profits. Line of Business CIO responsibilities included business partnership, directing IT solution development and daily operational support for business of $600 Million.♦ Promoted to oversee overall technology project that enabled agencies to conduct business, issue policies, and support full product life cycle transactions via the web. ♦ Downsized IT organization after a planned revenue reduction to increase the company’s profitability. Completed transformation with 40% staff reduction by year 3.♦ Led cross-functional team that established a web front end for an existing mainframe system that was deployed to agents to provide greater functionality and increased business support functions.♦ Initiated IT Advocacy role representing 4,000 users, developing highly productive relationships with business partners and customers, significantly improving IT responsiveness, efficiency, and satisfaction of business.♦ Monitored outsourcing engagement for compliance with service level agreement and satisfaction by customers.

Retained by merged property and casualty insurance companies, Commercial Union and General Accident, to build, implement, and manage a new commercial lines business system used by both internal staff and outside agents. Hired and led a 24-member systems development team. ♦ Created and deployed a new system to support commercial accounts. Directed the software development life cycle. Created teams for Business Analysis, Software Development, Quality Assurance, Operations, Project Management and Technical Support.♦ Established the technology infrastructure to support external agents. ♦ Designed and implemented a new Risk Control System. Initially used regionally but was later adopted for enterprise use.