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Cliff B. Email & Phone Number

Location: New Orleans, Louisiana, United States 10 work roles 3 schools
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Role
IT Specialist II
Location
New Orleans, Louisiana, United States

Who is Cliff B.? Overview

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Quick answer

Cliff B. is listed as IT Specialist II at Sewerage & Water Board of New Orleans, based in New Orleans, Louisiana, United States. AeroLeads shows a matched LinkedIn profile for Cliff B..

Cliff B. previously worked as IT Specialist III at Sewerage & Water Board Of New Orleans and Senior Support Engineer at Microsoft. Cliff B. holds Bachelor Of Arts - Ba, Psycholoy from The University Of Alabama.

Company email context

Email format at Sewerage & Water Board of New Orleans

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Sewerage & Water Board of New Orleans

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Profile bio

About Cliff B.

Cliff B. is a IT Specialist II at Sewerage & Water Board of New Orleans. He possess expertise in windows server, transferable skills, service desk, windows, incident management and 73 more skills. Colleagues describe him as "Cliff and I worked together same team originally then later on different teams. During that privileged time to have met and been a coworker with Cliff I realized just how awesome it is to have him on your team. Cliff was always a calming voice of reason that can see a project's goal and navigate effectively to reach that goal. He is a fantastic person to know and am happy to still communicate with him on occasion and to consider him a friend. He would be an asset to any team you put him on!"

Listed skills include Windows Server, Transferable Skills, Service Desk, Windows, and 74 others.

Current workplace

Cliff B.'s current company

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Sewerage & Water Board of New Orleans
Sewerage & Water Board Of New Orleans
IT Specialist II
New Orleans, LA, US
AeroLeads page
10 roles

Cliff B. work experience

A career timeline built from the work history available for this profile.

It Specialist Iii

Current

US

Asset Manager, Civil Engineer Specialist, Draftsman, GIS, Cassworks, Preventive Maintenance, Consent Decree.

Dec 2023 - Present

Senior Support Engineer

Redmond, Washington, US

Research and implement solutions to protect and secure networks, systems, devices, user information, and company trade secrets.Collaborate with HP/Lenovo/Microsoft partners on global procurement issues.Design and develop workflow processes to ensure successful delivery, configuration, security of SAW devices.Identify security issues, build security.

Jul 2022 - Nov 2023

Service Desk Engineer

Stockholm, SE

Responsible for supporting end users, networks, systems, third party and internal applications, purchasing, ordering, licensing, purchasing, printers, desktops, and workstations, Dayforce, Microsoft Exchange and email configuration, DNS issues, SharePoint, and SharePoint online administration, ServiceNow incident management and administration.Facilitate.

Oct 2020 - Jun 2022

Senior Technical Support Engineer

Sunnyvale, California, US

L2 Support Engineer for Microsoft Business Applications and VoIP customers.Owned and resolved complex technical issues: Hosted Exchange, Email, DNS, Mail-Flow, Office 365Actively listened to customers, asked probing questions, to determine root cause and implement a clear support path.Developed training courses and support documentation for staff.Monitored.

Oct 2016 - Oct 2020

Office 365 Concierge Ambassador

Redmond, Washington, US

Support Engineer for all things Microsoft Office 365. Solved complex technical issues: Exchange, SharePoint, OneDrive, Endpoint, Teams, Azure

Feb 2014 - Oct 2016

Applecare At-Home Advisor

Cupertino, California, US

Answered 50+ customer calls and chats per day, exceeding team goal by 95%. This resulted in high customer satisfaction rating and an up-sell in Apple services and products.Support for:iCloud, Apple ID, SaaS, subscription-based services, mobile device management, hardware/software, CPU support, Incident Management, Pro Applications, AppleCare Warranty and.

Aug 2012 - Feb 2014

Help Desk Specialist

Austin, TX, US

Tier II Help Desk Specialist, Team Leader, and Learning Management Systems (LMS) Administrator: Canvas, BlackboardImplemented solutions to enhance online learning and in-classroom trainings through Face-to-Face consultations, observing classrooms.Created course content and training curriculum for schools and departments, successfully raising customer.

Jan 2009 - Aug 2012

Technical Support Specialist

Austin, TX, US

Successful support for Windows Servers, Systems, Hardware/Software, Exchange Server Administration, Microsoft Office Suit, Imaging, Server patching / updating, onboarding, ordering, on-call support for distribution centers and end users.Organized and conducted IT SOX audit control steps to ensure WFM compliance with federal legislation.Coordinated.

Aug 2007 - Jan 2009

Technical Support Specialist

Austin, TX, US

Tier II support for Thinkwell customers, service/support, systems administration, and trainings, end users, exchange server, windows server, systems administration, desktop support, sales support and Account management.Served as a subject matter expert for company services, products.Promoted to sales consultant responsible for the Western U.S. sales.

Aug 2000 - Aug 2007
3 education records

Cliff B. education

Bachelor Of Arts - Ba, Psycholoy

The University Of Alabama

Master Of Fine Arts - Mfa, Secondary Education And Teaching

Tulane University School Of Professional Advancement

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

W.P Davidson High School
FAQ

Frequently asked questions about Cliff B.

Quick answers generated from the profile data available on this page.

What company does Cliff B. work for?

Cliff B. works for Sewerage & Water Board of New Orleans.

What is Cliff B.'s role at Sewerage & Water Board of New Orleans?

Cliff B. is listed as IT Specialist II at Sewerage & Water Board of New Orleans.

Where is Cliff B. based?

Cliff B. is based in New Orleans, Louisiana, United States while working with Sewerage & Water Board of New Orleans.

What companies has Cliff B. worked for?

Cliff B. has worked for Sewerage & Water Board Of New Orleans, Microsoft, Ssab, Intermedia, and Apple.

How can I contact Cliff B.?

You can use AeroLeads to view verified contact signals for Cliff B. at Sewerage & Water Board of New Orleans, including work email, phone, and LinkedIn data when available.

What schools did Cliff B. attend?

Cliff B. holds Bachelor Of Arts - Ba, Psycholoy from The University Of Alabama.

What skills is Cliff B. known for?

Cliff B. is listed with skills including Windows Server, Transferable Skills, Service Desk, Windows, Incident Management, Cloud Security, Azure Ad, and Network Security.

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