Cliff Chandler Email & Phone Number

Essex, England, United Kingdom

NTA Ltd are a UK based VoIP Carrier - Hosted Telephony in your name & branding, utilising our network infrastructure.The Hosted Telephony Platform from NTA is one of the most feature-powerful, margin-driven products you could have in your armoury today. Our service is all about you, your portal 100% white-labelled and your own sub-domain for logging into the portal.Our web portal offers you and your customers complete control of their telephony and if you ever need to change the way things work or add a new extension for a new employee, it can all be done at the click of a mouse.The NTA solution comes with a huge array of features as standard - these features will hugely benefit your customers and add real value to their businesses!

Farnbororgh, United Kingdom

Provided executive leadership for a multi-million euro worldwide leading software provider of omni-channel recording, quality management and analytics, reported directly to the CEO and ASC AG Executive board based in Germany with full responsibility for the day to day running of ASC Technologies (UK & Ireland).Led operations and strategic direction with responsibility for preparing and implementing comprehensive business plans, budgets, sales forecasting and managing Profit and Loss (P&L).Ensured ASC’s company policies and legal guidelines including GDPR were understood and followed.Implemented MS Dynamics for improving sales strategy and monthly global sales pipeline review. Created a more responsive and channel focused organisation forging new and enhanced global. strategic relationships with manufacturers such as Mitel, Unify, Avaya, Cisco, NFON, Westcon, Microsoft and more. Directed all operations for Sales, Marketing, Installation, Service, Support and Office Administration. Delegated responsibilities and supervised staff and executives providing guidance and motivation to drive maximum performance, ensured all staff were highly trained with opportunities to advance and progress.Ensured that the benefits of the complete range of ASC products were understood and communicated at all levels.

Caldicot, Wales

Extending on from the role at OAISYS, the remit was to take the rebranded MiVoice Call Recording and Quality Management Software product to the entire Mitel reseller channel, establish knowledge, increase sales and promote the product at roadshows, sales experience days, reseller days and through direct contact. Joined Cloud team and undertook Cloud sales, product and technical training for MiCloud Office (Telepo), and sales training for MiCloud Business (Flex), MiVoice Business (MiVB), Contact Centre, UC, UCaaS and other products to support distribution and channel partners.

Cambridge, United Kingdom

Purchased by Mitel in Febuary 2014, OAISYS Inc. was a leading developer of Call Recording and Contact Centre management solutions for a wide range of organisations from SMB to a large multi-site enterprise. UK headquarters developed a ‘Go to Market’ strategy from start-up, forging direct relationships with manufacturers such as ShoreTel, Mitel, Avaya, Toshiba, and Cisco.

Setup Intouch4 as a start-up company to provide Telecom Consultancy services to the telecoms reseller channel, including; pre-sales and design consultancy, sales training, presentation and closing techniques, Expo and Workshop presentations, customer presentations and demos, provided high level end user and supervisor training for Mitel, Avaya and NEC product portfolios.

Primary responsibilities to present and promote the Mitel product portfolio to the UK Mitel and Inter-Tel channel, transitioned the Inter-Tel product portfolio to Mitel after the acquisition, developed new starter and pricing strategies for Mitel/Inter-Tel and associated 3rd party products. Trained Mitel departments on the Inter-Tel range of products, produced Sales and Marketing product updates for the UK resellers and presented to channel

Inter-Tel manufactured and supplied integrated Telecommunication solutions. Head-hunted to join the company following sale of interest in Intouch Communications, reported directly to the MD with responsibility for securing target-based sales through Distributors and Resellers within the Global Telecoms market.

Setup Intouch Communications Ltd as a start-up company in order to exploit business opportunities following Plessey Tellumat’s withdrawal from the UK market place. Established an independent maintenance and support base providing 1st & 3rd party support contracts for multiple PBX systems, contracted to and supported manufacturers and UK Resellers.Formed a direct sales department offering a range of Telecoms/Data equipment including; Voice, Mobile, Unified Communications, Contact Centre solutions, Call Recording, VOIP, IP Networking, Wireless, Audio & Video Conference, CTI, IVR, Predictive and Progressive Dialing, Network Services and many other 3rd party products.