Cliff Fields

Cliff Fields Email and Phone Number

Experienced Business Analyst, Project Manager and Telecommunications Professional. @ Access Control Technologies, LLC
mooresville, north carolina, united states
Cliff Fields's Location
Rockwell, North Carolina, United States, United States
Cliff Fields's Contact Details

Cliff Fields personal email

n/a
About Cliff Fields

Cliff Fields is a Experienced Business Analyst, Project Manager and Telecommunications Professional. at Access Control Technologies, LLC. He possess expertise in telecommunications, wireless, voip, vendor management, call center and 17 more skills. Colleagues describe him as "I was fortunate to have Cliff Fields on my team for well over a year. Cliff possesses a strong work ethic, a tremendous ability to build relationships with coworkers and customers alike, and the kind of curiosity that I've always found to be a great predictor of success in technical positions. Cliff consistently demonstrated an ability to stay focused in an incredibly dynamic work environment, which is a rare and valuable quality. He was always eager and willing to learn new… Show more" and "Cliff is a detail oriented Manager who balanced the needs of the Business and the needs of his customer base. He is always responsive and provided a timely professional response to our department’s requests. Cliff has a broad-based cross functional knowledge of the latest technology and how to integrate these technologies into practical applications."

Cliff Fields's Current Company Details
Access Control Technologies, LLC

Access Control Technologies, Llc

View
Experienced Business Analyst, Project Manager and Telecommunications Professional.
mooresville, north carolina, united states
Website:
actllc.net
Employees:
18
Cliff Fields Work Experience Details
  • Access Control Technologies, Llc
    National Service Manager
    Access Control Technologies, Llc Feb 2023 - Present
    United States
  • Access Control Technologies, Llc
    Regional Service Manager
    Access Control Technologies, Llc Feb 2023 - Jun 2023
    Salisbury, North Carolina, United States
  • At&T Uverse
    Technician
    At&T Uverse Feb 2008 - Mar 2023
    Charlotte
  • Time Warner Cable Business Class
    Telecommunications Manager
    Time Warner Cable Business Class Dec 2002 - Dec 2011
    • Worked with senior management to formulate and deploy long term strategic plans for a site encompassing a 300+ seat call center, 9 remote offices and a total of 1,300 end users.• Developed business case justifications and cost benefit analysis for telecom and cellular spending.• Worked closely with Department Heads and Divisional Vice Presidents to achieve common goals.• Served as the single point of contact for all circuit ordering, disconnects, number porting and circuit moves for the telecom department.• Produced weekly status reports for review with the Senior Director of I.T. for all telecom related projects.Telecom Technician, 2002 – 2008• Monitored and maintained 28 telecom servers, Avaya G3-R and 12 EPN switches.• Provided assistance in design and documentation of telecom / IT training materials.• Reviewed carrier bills for accuracy and resolved discrepancies with carrier.• Maintain DID numbering inventories.• SPDC for company cellular phone service; analyzed cellular usage and available technology seeking optimum cost / value balance.
  • Invoice Link, Inc.,
    Senior Business Systems Analyst
    Invoice Link, Inc., Aug 2000 - Nov 2001
    Greensboro, Nc
    • Captured business requirements, processes, and desired product service levels. Developed functional requirements and functional design specifications for product enhancements.• Bridged gap between end users and developers in defining software application solutions and processes that can be understood, built, deployed and deliver business value.• Analyzed customer requests / requirements against existing software application system to define gaps between current processes and the desired end-state.• Researched and documented specific application needs for international financial transactions, i.e. currency codes, exchange rates, date/time line issues, banking regulations, etc.• Evaluated product upgrades for business and application impact, and assisted with business benefit (cost) analysis.
  • At&T
    National It Cust Svc Project Manager
    At&T Oct 1995 - Feb 2000
  • American Express
    Mod Representative
    American Express Feb 1990 - Dec 1995

Cliff Fields Skills

Telecommunications Wireless Voip Vendor Management Call Center Integration Product Management Call Centers Cross Functional Team Leadership Troubleshooting Project Management Testing Software Documentation Routers Process Improvement Change Management Training Servers Switches Management Business Process Improvement Contact Centers

Cliff Fields Education Details

  • Unc-Wilmington
    Unc-Wilmington

Frequently Asked Questions about Cliff Fields

What company does Cliff Fields work for?

Cliff Fields works for Access Control Technologies, Llc

What is Cliff Fields's role at the current company?

Cliff Fields's current role is Experienced Business Analyst, Project Manager and Telecommunications Professional..

What is Cliff Fields's email address?

Cliff Fields's email address is cliff.fields@att.eu

What schools did Cliff Fields attend?

Cliff Fields attended Unc-Wilmington.

What skills is Cliff Fields known for?

Cliff Fields has skills like Telecommunications, Wireless, Voip, Vendor Management, Call Center, Integration, Product Management, Call Centers, Cross Functional Team Leadership, Troubleshooting, Project Management, Testing.

Who are Cliff Fields's colleagues?

Cliff Fields's colleagues are Michael Cox, Chris Fargen, John Newman, Tyler Braham, Randy H., Nicholas Ramsey, Chris Heilbrun.

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