Retained to plan, budget, oversee, and document all aspects of a variety of public/private civil projects within the Charlotte area.

Planned and maintained daily operations to ensure that customer and regulatory expectations were met or exceeded; resulting in a 35% increase in repeat business. Oversee and manage all projects from job bid to completion, budgets of up to 50 million. Managed labor costs, contract negotiations, profit and loss reports, material costs and delegation to subordinates and sub-contractors. Responsible to apply for all permitting and be completely within provincial and federal safety/compliance guidelines. Worked on environmental remediation projects, oil & gas projects, erosion control projects, and emergency contamination removal.

Established a joint venture corporation maintaining rental properties throughout the Las Vegas Valley. Provided all aspects of maintenance to ensure all rental properties maintained were habitable and within (ICB) standards. Facilitated all aspects of a joint venture, including: A/R, A/P, estimates, employee management, and hands on work when needed.

Retained to ensure the on-time completion of an extremely accelerated schedule. Collaborated with project superintendent to develop goals and a plan to complete projects resulting in an increase in project performance; as well as a savings of 25% to the client. Worked onsite and alongside crews to ensure job completion.

Retained to estimate and lead major infrastructure improvements on various commercial and government projects throughout the Las Vegas valley.Implemented PMBOK recognized processes for all aspects of project proposals including; timely proposal submissions, budgets, scheduling, staffing and material purchasing. This resulted in reducing time of delivery by 25%, improving the efficiency of resource allocation by 30% and streamlined vendor selection process netting a 15% cost avoidance.Provided start to finish support and follow-up to customers and the project foreman to ensure company quality and performance standards are reached. This lead to a 25% increase in overall customer satisfaction.Collaborated with project foreman to develop goals and a plan to complete projects resulting in 10% increase in project performance.Coordinated with the Accounting Department to ensure accurate billing is conducted. This produced a reduction in accounts payable from 90 days to 65 days.Implemented & provided training for a new estimating software package to 15 frontline staff.Recruited, trained, developed and supervised a service team of 3 personnel to adequately maintain staff levels to provide excellent customer service while meeting service department goals and objectives.

Managed all phases of casino, utility, and environmental projects (budgets of up to $25M). Consistently exceeded margin goals and client expectations throughout three-year tenure.Responsible for responding, managing, and coordination of small estimates and proposals as requested for the service department. Efforts lead to a reduction in time of delivery to customer by 20%.Managed and directed of Service Technicians to meet company service standards and financial objectives which lead to a 20% in overall customer satisfaction.Planned and maintained daily operations to ensure that customer and regulatory expectations were met or exceeded resulting in a 15% increase in repeat business.Coordinated schedules with the CSR/Office Manager, required manpower, tools and equipment to successfully complete all projects on time and on budget. Resulted in 10% increase in project efficiency.Implemented a customer satisfaction program for all work performed resulting in an immediate corrective action response reducing time associated with customer dissatisfaction feedback by 20%.

Carried out various labor duties related to highway and utility projects. Promoted safety among peers, subordinates and supervisors.Assist skilled trades people and performed a wide range of tasks at construction sites resulting in a decrease of skilled labor by 10%.Implemented cleaning and preparation of construction components helping in a realized increase in customer satisfaction by 20%.Project HighlightsInfrastructure Improvement Projects