Provided direct leadership over all Data Systems and IT Infrastructure with additional oversight of technology related process improvement projects throughout the organization.  Responsible for improving and managing the systems, business applications and tools for internal use and external communications. ▪ Process Improvement Leadership. Responsible for building a culture of inclusion and continuous improvement throughout ACA’s operational systems and technology. ▪ Project Management Integration. Leads the organization’s project management training and is responsible for ensuring this structure is implemented across all programs and projects. ▪ Oversight of Technical Projects. Responsible for ensuring all systems and technology have alignment with organizational goals and objectives.

The Director of Information Technology is a system-level leadership position that focuses on providing well-supported services and tools to advance United Way of Southern Maine’s mission. The Director is responsible for providing overall infrastructure and operational support, deploying highly dependable fundraising technology solutions, and ensuring a secure technology environment. The Director also liaises with all programs, departments, and stakeholders to drive organizational data migration and leverage data and technology for organizational benefit.

The Chief Information Officer (CIO) is responsible for managing all United Way of York County (UWYC) information and knowledge management needs, consistent with industry standards and United Way Worldwide best practices. This includes data collection, outcome analysis, evaluation, presentation and communication of results related to UWYC’s key performance indicators and organizational metrics to evaluate performance.

The Community Impact Investment Manager is responsible for oversight of UWYC’s organizational-level eligibility review process and the program-level application, review and decision-making process. Each of these areas involves maintaining a team of skilled and engaged volunteers to assist with this vital review and investment recommendation work. Building and sustaining productive relationships with local nonprofits, especially those that are UWYC eligible organizations, is essential. The Community Impact Investment Manager also oversees projects related to the Supportive Services area of UWYC’s current strategic plan.

The Program Director is responsible for defining and gathering program data to include participation and measurable outcomes. Measurable outcomes include, but are not limited to program staff & volunteer development, budget development & management, curriculum development, facility management, and program-specific fundraising efforts. Directly accountable for the measurable outcomes of all programs (but not limited to) to include Open Shop Time, Earn-a-Bike Program, Kids Bike Factory, Bike Doctor, Trek Across Maine Team, STEM Bike Mechanics Program, Year-Around Youth Bicycle Adventures, Youth/Adult Cycling Team, Summer Camp Programs and all contracted and school-based programming. The Program Director also provides supervision and oversight of the CBC’s Trek2Connect program.

Primary role within the organization is to build strategic partnerships, conduct a variety of outreach activities, and utilize effective organizational and project management skills to improve the organization’s daily operations. ▪ Developed internal knowledge management protocols and organizational procedures to ensure continuity during the most recent Executive Director transition.▪ Created and implement an annual outreach plan aligned with the CBC’s mission, vision and strategic priorities resulting in a marked increase in donor support and program participation.▪ Effectively managed the organizations social media presence through constant and effective engagements using Facebook and Instagram.▪ Stewarded existing relationships with city, community and business partners and cultivate new partnerships for the purposes of accomplishing the organization’s strategic priorities.

Directs the day-to-day activities & human resources functions for 10 personnel & over 200 volunteers. Accomplishes measurable results through excellent customer service support in the delivery of 25-30 weekly programs to a diverse customer base of over 20,000 people in one of the installation’s most utilized facilities. Manages a $200,000 financial operating budget & synchronizes facility utilization, supplies, & logistics to ensure the overall success of the organization’s stated goals.- Secured a $128,000 grant from the Department of the Army to remedy three separate material and equipment deficiencies within the organization.- Initiated a proactive project expansion plan to address facility utilization and resources for over 25 ongoing programs resulting in a 25% increase in customer satisfaction levels. - Hand-picked above 40 Senior Operations Managers for his proven expertise to provide strategic-level input to the organization’s 10-year strategic plan. - Strengthened existing programs and projects by integrating performance assessments & reviews that focused on process improvements & customer service.

Supervised the daily operations & activities of 20 personnel & the utilization of 12 facilities located 100 miles apart in four geographically-dispersed communities in Germany. Directed the execution of over 40 high-quality weekly programs for over 35,000 personnel. - Established new policies & procedures for the transparent resourcing & execution of an annual budget of over $210,000 resulting in a 25% increase in allocations efficiency.- Demonstrated expertise in emergency management during an emergency preparedness planning conference that directly impacted over 30 facilities across 13 European countries. - Provided 60 personnel with leadership, training, & professional development through the execution of a dynamic leader development & training strategy.- Integrated the selection and utilization of over $100,000 in equipment as project manager for an $11 million new construction facility for a community of over 25,000 personnel.

Served as a Senior Strategic Planner for the U.S. Army Europe, an Army Service Component Command with a population of over 130,000 personnel located in seven countries throughout Europe. Provided direct leadership, training, readiness oversight, operational services, & support to over 300 personnel. - Developed a Mobile Training Team concept that led to the successful training and leader development of over 300 personnel and a cost savings of over $250,000 each year.- Sustained a 100% rate in required capabilities throughout the directorate’s closure of operations in Heidelberg, Germany & its consolidation in Wiesbaden, Germany.- Synchronized with multiple agencies for the human resource management & career goals of 150 personnel & sustained a 99% position fill level for three consecutive years.

Synchronized the day-to-day operations of over 25 employees & 16 facilities located in one of the Army’s largest communities that supported over 80,000 people. Effectively resourced & coordinated over 35 weekly programs on the installation with an operating budget of over $1.7 million. Directly responsible for multiple leadership training & career development program for over 150 personnel, ensuring their readiness & training for ongoing missions, deployments, & contingency operations.- Identified excess supplies & equipment valued at $250,000 & reallocated them to reduce storage requirements by 35% & reduced operating costs by 15% for two years straight.- Facilitated the resourcing of a $750,000 construction project, two facility renovation projects worth $800,000 & a new construction project for a $14.4 million multi-purpose facility.- Developed a new safety & risk reduction program that trained 100% of personnel across 16 facilities resulting in zero safety accidents/injuries or loss of work during a two year period.

Senior Capabilities Analyst focused on knowledge management, future capabilities, analysis, concepts and experiments. Responsible for analysis of systems integration and applications for the Chaplain Corps. Served as Lessons Learned Integrator & liaison with training directorate and combat training centers worldwide. Establishes training solutions & material requirements to ensure functionality/compatibility with current and emerging doctrine. Appointed duties as Chaplain Corps Lessons Learned Advisory Board Member, Army Knowledge Management Advisory Board Member, Army Knowledge Online Advisory Board Member representing the doctrinal & training requirements for the U.S. Army Chaplain Corps.

Instructor/Developer for the Chaplain's Basic Course, responsible for the training and indoctrination of over 200 Army Officers annually. Certified Instructor/Small Group Facilitator. Provided oversight of administrative and logistical support throughout each 13-week course.

Served as the Operations Noncommissioned Officer and planner for the V Corps Chaplains Office; responsible for the training, readiness and oversight of over 100 Unit Ministry Team (UMT) personnel across Europe; provided operational analysis and integration to the V Corps commander and staff during major exercises and the deployment of the corps and its subordinate units to Kuwait and Iraq during the initial phases of Operation Iraqi Freedom.

Through a 10-year phase a military career spanning several locations and assignments with gradually increasing responsibility and leadership roles. Developed organizational leadership skills and solid operations management capabilities by fostering teamwork and collaborating with multiple levels of management.