Operations/IT• Operational planning & scheduling.• Payroll of Drivers, Hosts, Marshals & Skippers. 100+ employees.• Monthly rostering Of Drivers, Hosts, Marshals & Skippers. 100+ employees.• Dealing with customer & resolving of customer complaints.• Investigation of internal operational theft & fraud issues.• Annual operational staff leave planning.• Monthly planning of Operational & staff requirements to reduce costs.• Planning of Day to Day operations (Driver schedules & duties, Inspector duties)• Arranging for & signing off signage for all bus stops.• Quoting & scheduling Of Private Charters.• Ensuring IT network is functioning (Internet, Firewall, Server, backups etc.)• Planning & implementing of new IT systems, suppliers & cost saving measures.• Ensuing ticket machines & ticketing software is up to date & operational.• Making sure commentary systems on all buses are up to date with correct content.• Compile and distribute daily, weekly and monthly reports.Logistics Officer• Direct supervision of all drivers, hosts, Deck Hands, Inspectors, Marshals & hosts - 75 subordinates.• Ensure that all operations equipment leaves & returns in good condition.• Checking & maintaining of bus operation frequency.• Ensure that driver & host’s roster is maintained.• Ensure that workshop has attended to all vehicle defects & breakdowns daily.• Ensure all accidents are reported & driver committees are arranged.• Daily, weekly and monthly planning.• Compile and distribute daily, weekly and monthly reports.• Plan & Implement route plans.• Make sure that disciplinary procedures are in line with the company policy.• Check on housekeeping & staff appearances daily.