Clifford Baxter Email & Phone Number

Auburn Hills, Michigan, United States

- Review warranty claims and supporting documents to ensure compliance with brand policies, repair requirements, and TDI Settlement terms; make adjustments as needed prior to payment- Answer phone calls and e-mails from dealers to provide guidance on warranty coverage, policies, claim adjustments, and communications- Train new hires to demonstrate advanced phone skills and knowledge of warranty programs and policies- Communicate trends with colleagues and leadership to promote consistent service and policy enforcement*Recognized as top performer in department for Q3 2019; selected as new hire mentor in Fall 2019

Auburn Hills, Michigan, United States

- Maintain extensive knowledge of TDI Emissions Settlement terms, updates, and software- Contact claimants, lenders, and government agencies to resolve payment and document concerns- Review and update claim information and payment records, assign claims with detailed notes for easy follow-up and accurate reporting

Auburn Hills, Michigan, United States

- Effectively communicate with each player to maintain a positive and comfortable learning environment- Monitor player and team progress, formulate and execute individualized plans for improvement- Record and calculate statistics throughout games to present as quantitative summary of performance

Multiple Locations

- Take on a multitude of new tasks and projects at corporate headquarters while successfully managing store- Report directly to company Owner & President and advise on a multitude of business decisions including: purchasing, marketing opportunities, and house brand product designs and offerings- Facilitate creation of inventory database to launch new inventory management and POS software- Train executives, managers, and associates on new software prior to and throughout launch- Process outgoing online orders and incoming purchase orders, complete other e-commerce tasks as needed- Operate and troubleshoot machinery and software used for garment decoration • Machinery: Tajima TWMX Sumo with Seit SHL5 Laser, Shulze PRETREATmaker IV, Brother GT-381 • Software: Adobe Illustrator CC, Adobe Photoshop CC, Tajima DG15 by Pulse

Auburn Hills, Michigan, United States

- Review store sales in excess of $1.2M annually, manage and audit inventory valued over $600,000- Create optimum schedule to staff store while providing support at office and four other retail locations- Evaluate personnel needs, independently make decisions regarding hiring and termination- Develop knowledgeable staff through formal orientation and ongoing comprehensive training- Devise and implement new sales, merchandising, and loss-prevention strategies- Oversee multiple relocations and successful re-openings of store on an accelerated schedule

Auburn Hills, Michigan, United States

- Assume greater responsibility and accountability for daily operations, sales performance, and loss-prevention.

Auburn Hills, Michigan, United States

- Open and close store; oversee, direct, and train associates to perform to highest standards in all areas- Balance cash drawers and credit card charges to ensure accurate tender collection

Auburn Hills, Michigan, United States

- Demonstrate and share extensive knowledge of all products and services offered- Provide excellent customer service to create rapport and positively influence frequency and value of purchases- Accurately and efficiently operate cash register and POS software- Package, receive, and process stock transfer shipments to maintain an organized and well-stocked store