Cliff Panagiotopoulos Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Alpharetta, Ga

* Role changed when hotel management changed from Marriott to Aimbridge* Responsible for Event Set Up and Scheduleing * Builds and strengthens existing and new relationships for future bookings* Responsible for revenue generation thru up-selling * Prepare event estimates, event settlements and other reports as required* Serve as on-site contact person for assigned events. Assist guests during events to handle any unexpected changes, requests unusual circumstances that arise* Ensures billing accuracy and conducts bill reviews with the clients prior to processing final bill* Able to work effectively with different personalities. * Can work effectively on several projects simultaneously. * Demonstrated ability for accuracy and thoroughness.

Alpharetta, Georgia, United States

* Builds and strengthens existing and new relationships for future bookings* Responsible for revenue generation thru up-selling* Prepare event estimates, event settlements and other reports as required* Serve as on-site contact person for assigned events. Assist guests during events to handle any unexpected changes, requests unusual circumstances that arise* Ensures billing accuracy and conducts bill reviews with the clients prior to processing final bill* Able to work effectively with different personalities.* Can work effectively on several projects simultaneously.* Demonstrated ability for accuracy and thoroughness.

Alpharetta, Ga

* Georgia Hotel & Lodging Assoc. Star Nominee * Create and distribute daily reports to ownership, executive team and department heads* Daily use of CI/TY, PeopleSoft, PMS for reporting and financial adjustments to customer folios* Resolve elevated customer care issues* Track and prepare daily cash deposits* Prepare monthly credit and financial reports and conduct monthly update meeting* Process final event billing and payment while working with events team * Provide services that are above and beyond for customer satisfaction and retention

Alpharetta, Ga

* Provide services that are above and beyond for customer satisfaction and retention* Email Platinum Elite guests and greet by name to build personal connections to make the elite guests feel valued* Complete general front office functions – guest arrivals and departures, maintain cash payments and deposits. Complete front desk checklist and reports* Assist in training and coaching of new staff * Empowered to respond to and resolve guest issues and complaints

Alpharetta, Ga

* Provide services that are above and beyond for customer satisfaction and retention* Email Platinum Elite guests and greet by name to build personal connections to make the elite guests feel valued* Complete general front office functions – guest arrivals and departures, maintain cash payments and deposits. Complete front desk checklist and reports* Assist in training and coaching of new staff * Empowered to respond to and resolve guest issues and complaints

Atlanta, Ga

Greater Atlanta Area

*Managed accounts payable and accounts receivable for multiple locations and touring exhibitions.*Maintained and updated various spreadsheets, pivot tables and schedules used for month end reporting.*Prepare numerous ad-hoc financial reports for management .*Used pivot tables to report on actual to budget then research for explanations.*Research and process various state's sales and use tax calculation and payments.*Processed journal entries and performed accounting corrections to ensure accurate records prior to completing month end account reconciliations.*Conducted monthly venue settlements according to long term contract deal points.*Created settlement templates based on contract deal points.*Audited and verified box office statements, engagement costs: staffing, local production costs & advertising costs with museum partners.*Implemented set up and train staff on new Outbound ticketing system.*Maintained ticketing system and website with regards to event creation and promotions.*Was main point person for customer service resolutions by email and phone.

Spokane, Washington Area

*Managed overall box office operation and staff for the Spokane Public Facilities District, consisting of the Spokane Arena (a 12,000 seat venue), The INB Performing Arts Center (2700 seat venue), Spokane Convention Center, and the Bing Crosby Theatre (750 seat venue)*Built, maintained, and managed events in the Paciolan Ticketing Software.*Prepared daily box office deposits; security and accounting of money; credit cards sales; preparation for pick up and distribution to corporate accounting.*Prepared event settlements, statements, and required reports necessary for day/night-of-event settlement with building, promoters and city and state government.*Personnel placement, evaluation, training coordination, discipline, scheduling and supervision.*Day/Night of event ticketing problem resolution and customer service representative.*Managed resolution of customer service concerns.

United States, Central America

*Represent Feld Entertainment during financial settlements with venues in excess of $20 million annually.*Negotiated contract disputes with venues during engagement settlements.*Created settlement templates based on contract deal points.*Maintained good relations with venue management.*Audit and verify box office statements, local costs: staffing, stagehand bills & advertising costs.*Work with corporate office with regards to setting yearly budgets for show, both local costs and overhead costs.*Set up and operated Feld run box office operations at remote locations, handled deposits and ticket audits.*Responsible for maintaining petty cash, payroll and other internal financial matters with cast, crew and other staff members.

Mackinac Island, Mi

Education record

Education record