Owner of PEN Business Solutions, a business that specializes in Executive Business Consulting for small businesses. We are a one-stop shop for small business needs that range from branding to marketing. Your Business is Our Business.

Lafayette General Medical Center – Lafayette Behavioral Health Unit | August 2017 - PresentLocation: 302 Dulles Dr., Lafayette, La 70508Point of Contact/Reference: Claire Collins – (337)289-8595Position(s) Held: Administrative Assistant - Mental Health TechnicianAccomplishment(s):1. Selected to LGMC Standards Team within first 3 months of hire2. Identified as “High Performer” and placed on hiring team3. Consistently recognized on patient surveys as inspirational4. Given responsibility of performing spiritual services

Provide support and care for patients trying to cope with mental illness and substanceabuse. Encourage positive behavior, basic ADLs and safety of all patients.

Provided small business consulting, public speaking, graphic design and social mediamanagement to small businesses and entrepreneurs.

Southwest Volkswagen | September 2016 – March 2017Location: 6184 Johnston St, Lafayette, LA 70503Point of Contact/Reference: Bob Grace – (337)456-8400Position(s) Held: Finance Manager - Internet DirectorAccomplishment(s):1. Improved all number in Finance and Internet Sales in comparison to the previous managerManaged and trained a team to effectively communicate with potential clients via the use oftechnology to include: phone, video, email, text message, etc. Responsible for meeting andexceeding the monthly sales expectations.

Partner’s LTD | April 2017 – August 2017Location: 1907 Kaliste Saloom Rd, Lafayette, LA 70508Point of Contact/Reference: Don & Nick Usie – (337)984-9933Position(s) Held: ClothierAccomplishment(s):1. Established social media presence on Facebook for store

Infiniti of Lafayette | February 2013 – February 2016Location: 6201 Johnston St, Lafayette, LA 70503Point of Contact/Reference: Sharon Leger – (337)210-7312Position(s) Held: Finance Manager - Internet Manager - Sales ConsultantAccomplishment(s):1. Consistently in top 3 sales2. Top Internet Sales Consultant3. Managed Internet Sales Department and Team4. Set record for Internet Sales5. Managed Finance Department and Internet Sales at same timeResponsible for establishing financing for clients during their purchases. Introducedancillary products that provide customers with additional protection for their purchases.Scan, filed and submitted documents to vendors. Reconciled accounts to ensure paymentfrom banks.

Managed and trained a team to effectively communicate with potential clients via the use oftechnology to include: phone, video, email, text message, etc. Responsible for meeting andexceeding the monthly sales expectations.

Giles Automotive | May 2011 – February 2013Location: 6137 Johnston St, Lafayette, LA 70503Point of Contact/Reference: Steven Benitez – (337)210-9000Position(s) Held: Internet Sales Consultant - Sales ConsultantAccomplishment(s):1. Help establish Internet Sales Department2. Certified on 3 different brands

Louisiana Health & Rehabilitation Options | May 2005 – May 2011Location: 930 Webb St., Lafayette, La 70501Point of Contact/Reference: Dene Pickney – (337)267-7375Position(s) Held: Assistant Program Director - Human Resource Director - Corporate Trainer - Program Manager - Field ManagerAccomplishment(s):1. Promoted from Field Manager to Program Manager within first 3 months2. Reduced billing process from 5 days to 2 days3. One of ten to create and obtain approval of a state mandatory Direct Support Worker Certification training with Department of Health and Hospitals4. Created partnership with Capital One bank to improve employee financial management.5. Constructed and managed company database6. Developed company policies and procedures7. Established new positions and job descriptions that created promotion opportunities within the company.Managed day to day Human Resources responsibilities. Responsible for hiring, suspending,& terminating employees. Ensured employee records were in compliance with DHHstandards. Created, scheduled and conducted orientation for all employees. Managedrecords, maintained files, handled correspondence to outside agencies, conductedinterviews of new employees and clients.

Responsible for the day to day operations of a growing home health agency. Supervised 8personnel. Responsible for auditing records, writing policies, and communicating goals andobjectives for the company. Created and oversaw Comprehensive Plans of Care for 60 plusclients. Created and managed scheduling system for 120 plus employees in 60 differentlocations.

Created, conducted and documented all training necessary to keep the company incompliance.

Stuller | December 2004 – May 2005Location: 302 Rue Louis XIV, Lafayette, LA 70508Point of Contact/Reference: HR – (337)262-7700Position(s) Held: Plastic TechnicianAccomplishment(s):1. Consistently met established quota.

Briscoe Construction | December 2003 – December 2004Location: Out of BusinessPoint of Contact/Reference: Out of Business (Wilbert Briscoe)Position(s) Held: Metal Building Fabricator/ForemanAccomplishment(s):1. Reduced the framing time for a building by 2 days2. Refined the process to run two crews a day with the same amount of people.

Managed day to day office environment. The responsibilities included the management of 7personnel, operate computer systems, create and maintain electronic systems to manageemployee records, create correspondence to communicate with other companies as well asinternally. Was also responsible for managing supplies and requisitions in the officeenvironment as well as the field environment. Establish and manage file systems. Managedand maintained over 1 million worth of equipment.

Handled day to day administrative duties that serviced 400 - 500 company personnel. Theresponsibilities included processing new personnel, establishment of new records and files,maintenance of existing records, troubleshooting of personnel pay or record problems andcommunicating with department heads about matter involving personnel rewards orreprimands.

Burger King | June 1992 – June 1993Location: ClosedPoint of Contact: Burger King CorporationPosition(s) Held: Food TechnicianAccomplishment(s): n/a

JTPA | June 1990 – August 1990Location: LaRosen ElementaryPoint of Contact: JTPAPosition(s) Held: Janitorial CustodianAccomplishment(s):1. Obtained first job as 15 yr old.