Cliff Webb Email & Phone Number

A Change and Programme Management professional with a proven track record of successfully developing, leading & delivering change across a broad range of areas within the Retail sector. Has a strong 20+ year background in regional sales & operations management underpinning an understanding of how to implement and embed changes to business operating models. Focussed on people and engaging them to successfully deliver change, able to positively collaborate with multiple stakeholders and departments to coordinate the implementation of company strategic initiatives and confidently lead improvement initiatives. Possesses strong interpersonal skills with the ability to lead teams & build long lasting relationships.AREAS OF EXPERTISE •Programme Initiation & Mobilisation – Created programme framework and governance, developing business cases and formulating implementation strategies. •Programme Delivery – Led project teams, driving the plan, managing costs overseeing costs, identifying and mitigating risks, and ensuring the realisation of benefits. •Stakeholder Management – Engaged with senior leaders up to the board level throughout the programme lifecycle and coordinated diverse teams, including business, HR, IT, and third-party partners.•Operational Management - Demonstrates a track record of enhancing sales, increasing customer satisfaction, and optimising profit margins