As Insights Lead at Disrapt.io, I lead the design and development of diagnostic frameworks, guiding both the analysis and interpretation of data to deliver actionable insights into organisational innovation capabilities. Leveraging our proprietary eBMI® methodology, I shape strategic recommendations and continuously assess organisational innovation health. This role expands on my advisory capacity, enabling me to integrate data-driven insights and innovative frameworks that help companies manage disruption.

Disrapt.io is a SaaS tech startup. As member of the advisory board I offer critical assessment and input on the diagnostic questionnaires, from a user-engagement, user-experience and communications perspectives. I also provide expert input on People-related diagnostic frameworks.

The SPA is committed to fostering a vibrant and inclusive community where people analytics professionals can thrive. Our mission is to empower excellence by providing resources, support, stewardship, and opportunities that elevate the practice of people analytics across the globe. As a founding member, I am part of a community that is shaping the future of the field.

As a People Advisor, I work collaboratively with a range of organisations to guide them through strategic transformations in aligning their People practices with the demands of the Future of Work. I evaluate industry trends and integrate these with evidence-based People Science to offer clients tangible insights that can be used to create flexible work that puts the employee experience at the centre and ultimately drive results such as talent attraction and retention, employee wellbeing, and innovation. My advisory approach favours skills-based work design, automation, analytics, and I am committed to facilitating the creation of equitable cultures and supporting self-directed leadership development.

As Principal Psychologist I provide specialist professional leadership and oversee the firm's psychological consulting practice. I support the Managing Director to develop psychological service offerings and improve outcomes. Specific duties and achievements include:● Ensured legal and ethical compliance in psychological practice through research participation, intern supervision, and postgraduate thesis oversight.● Designed and delivered workshops on topics including "Organisational Culture in Tech" and "People Analytics for Non-Data Scientists".● Led interdisciplinary research projects on human behaviour with partners from the University of Edinburgh Business School, University of Groningen, London Business School, and Stellenbosch University.● Conducted multi-organisational research on post-pandemic People practices, providing actionable insights to stakeholders.● Administered psychometric assessments (eg, 16pf, CPP, EQ-i2, Hogan) to strengthen client leadership talent pipelines.● Provided executive coaching to clients including Pfizer, Toyota, Barloworld, Adcock Ingram, Novartis, Knight Piésold, and Netcare, translating research into practical applications.● Resolved board dysfunction in startups and scale-ups through structured behavioural interventions, improving IPO success potential.● Led customised People analytics projects addressing performance, DEI, engagement, and wellness issues.● Developed evidence-based policies to guide organisational practices and ensure employee wellbeing.

I am a member of the LBS Institute of Entrepreneurship and Private Capital Experts in Residence Programme. The programme forms part of its broader mandate to support entrepreneurs and investors, in their pursuit of innovation that impacts society, by equipping them with the tools, expertise and insights to drive growth.

Mierba is a tech startup that provides proprietary pre-employment assessments to identify the best talent based on person-job fit. My role is to guide the development of Situational Judgement Assessment frameworks and instruments in line with psychological best practice.

8020 Excellerate™️ equips leaders with the tools and insights to tackle changing leadership challenges with confidence. My role is to guide psychological best practice and to translate assessment results into meaningful feedback.

● Enhanced robotic process automation through analyses of behavioural trends in process standard compliance.● Improved adherence to statutory requirements by analysing focus group data and organisational data to identify potential legal risks.● Designed and implemented feedback strategies using various survey types and performance management data.● Led audits of M&E frameworks and developed amendments in collaboration with department heads.● Designed and delivered training on changes to governance processes and policies.● Received a team excellence award in 2020 for developing and delivering training on transitioning to fully-remote work.● Won an innovation award in 2021 for significant process improvements through robotic process automation.

From October 2019 I worked as an Independent Consultant to clients in Construction, Energy and Mining. My key client was South32's Global Business Services. Project work for these clients included the following:● Improved existing policy by conducting compliance and governance audits and drafting amendments.● Elevated employee experience through designing integrated success metrics and an employee feedback system.● Contributed to business continuity planning by designing and implementing an employee wellness strategy.● Conducted structured one-on-one and group coaching sessions aligned with clients' leadership development strategy.● Provided employment relations and employment law advisory to executive management teams for the design and implementation of fair and compliant employment practices.

After building and stabilising a high performance People Department, I made a lateral career move within the UNexus group of companies and took on the role of Head of R&D. Since UnlockD was now no longer one contained company, but a network of companies embedded in a complex business ecosystem, there was a strategic shift for more emphasis on high quality research output. My role included:● Built a new Research and Development department from scratch to strengthen UnlockD's service offering, improve funding eligibility, and cement the organisation's position as a knowledge leader in social development.● Offered expert guidance on the governance of ethical People practices as a member of ExCo.● Monitored trends in education, employment, and technology in sub-Saharan Africa to keep UnlockD at the forefront of social development.● Oversaw the development and validation of psychological frameworks, exploration of new intellectual property, data analysis, and reporting.● Supported strategic product development through focus group, interview, and survey research into contemporary youth education and employment issues.● Established strategic partnerships with stakeholders including the University of Edinburgh Business School and the UN-SDG Fund to set up local Private Sector Advisory Groups, driving private sector investment into social development.● Achieved organisational scaling targets through strategic behavioural interventions.● Provided evidence-based recommendations on refining, managing, and scaling development programs across sub-Saharan Africa, delivering on UnlockD's commitment to advancing economic participation.● Established networks within political stakeholder communities, including participation in the Presidential Health Compact of 2019, setting out a five-year roadmap for health systems reform.● Supported UnlockD's scaling strategy by providing structured one-on-one and group coaching sessions.● Supervised intern psychologists.

I was promoted from Talent Specialist to Head of the People Department in June 2018. This department comprised of 7 business units including Talent. As HOD I was required to both work across specialist business units and collaborate with other department heads to develop integrated solutions for this rapidly growing organisation. Duties included:● Managed a department of 25 employees across 6 Business Units with 7 direct reports.● Provided advice on the latest practices in organisational design as a member of ExCo to support UnlockD's scaling strategy.● Maximised individual and group performance by applying behavioural change theories to improve engagement, agility, and group cohesion.● Improved organisational efficiency by predicting standard non-compliance likelihood and designing business process automations.● Supported strategic product development by overseeing the design, delivery, and assessment of SAQA Unit Standard aligned vocational development programmes.● Enhanced UnlockD's service delivery through the design, implementation, and maintenance of an M&E framework.● Collaborated with government bodies, SETAs, policymakers, and NGOs to leverage technology and private sector funding for youth development.● Created a customisable, measurable, and scalable coaching programme for UnlockD's workforce across all departments and seniority levels.● Supervised intern psychologists.

● Oversaw the acquisition process of program participants and ensured adherence to the targets of client organisations’ Skills Development- and Employment Equity Plans.● Evaluated offerings and provided guidance on the improvement of offerings that would maximise impact on client organisations’ Broad-Based Black Economic Empowerment scorecards.● Audited business processes and made recommendations to ExCo regarding UnlockD’s capacity for achieving scale targets.

The Amalgamated group is an international boutique consulting firm consisting of specialists in various fields of Human Resource Management. The Amalgamated Group operates within five main areas of expertise: ● Organisational research● Leadership development ● Diversity, inclusion and equality management ● Talent management● Education and trainingIn my role as Consulting Psychologist with the Amalgamated Group, I specialised in individual-, group- and organisational development using research-driven psychological models. Specific activities in this role included:● Designed and implemented bespoke People-centric feedback strategies, enhancing engagement and employee wellness.● Developed tailored recruitment and talent development policies, increasing key talent retention for client organisations.● Advised executive teams on leveraging People Science and analytics to improve strategic decision-making.● Created People analytics and survey content to measure and evaluate organisational culture.● Applied the latest coaching research to develop practical applications for individual and group settings.● Utilised psychometric tools (eg, MBTI, EQ-i2, Hogan) to strengthen leadership talent pipelines.● Implemented DEI-integrated programmes for hiring, promotion, pay, and development, helping clients achieve diversity targets.● Conducted behavioural research to create employee engagement improvement programmes.

Under royal decree the Dispute Resolution Authority was established in mid 2015, with the Academy of Law as one of its ancillary bodies. The mandate of the Academy of Law is to regulate practitioners appearing in the DIFC Courts, to offer Pro Bono legal services, to develop the legal community and to develop the rule of law. My role in these efforts was to manage all activities of the Academy related to training and publishing. Specifically, my duties included the following:● Collaborated with DIFC Dispute Resolution Authority executives to establish the Academy as a hub for DIFC legal system development.● Designed professional development curricula and oversaw content delivery with legal experts.● Created and delivered non-legal professional development courses, including "Emotional Intelligence for Legal Professionals".● Managed compliance with Dubai Legal Affairs Department and Dubai Knowledge and Human Development Authority regulations.● Promoted DIFC-LCIA Arbitration Centre's regulatory framework across the MENA region.● Supported DIFC Dispute Resolution Authority's legislative activities, including the Advanced Advocacy Programme.● Co-developed legal publications including Laws of the DIFC volumes and DIFC Court Rules.● Recipient of the 2016 In-House Innovation Award at the Corporate Counsel Middle East Awards.

In 2011 I was awarded a Doctoral Studentship from the Center for Research on Equality and Diversity at Queen Mary University of London to the value of GBP 102,000.00 in 2012. I commenced my doctoral studies full-time in London, UK in October of 2012. Activities and achievements include:● Awarded a Doctoral Studentship from the Center for Research on Equality and Diversity at Queen Mary University of London to the value of GBP 102,000.00 in 2012. ● Designed and conducted doctoral research on under-represented groups in leadership in South African organisations. Key pieces of legislation included the BBBEE Act of 2003 (amended by Act 46 of 2013), the EE Act of 1998 (amended by Act 47 of 2013) and the SD Act of 1995 (amended by Act 37 of 2008).● Established relationships with policy makers, civil society and public sector gatekeepers in order to gain access to sensitive data.● Analysed emerging global legislative and regulatory trends concerning Equality, Diversity and Inclusion.● Taught Undergraduate and Masters classes in International HRM, Diversity Management, and Leadership.● Won the Best Paper Award for "Lewis, C.P. (2014). Leadership development, Gender and Race: Insights from Intersectionality in a South African Context” at the Conference on Equality, Diversity and Inclusion in Munich.

I consulted for the University of Westminster. Specifically I worked for the Westminster Professional Language Centre which in turn did work for the UK Ministry of Defence. My duties included:● Marking university examinations● Moderating university examinations● Voice-over recording (voice artist)● Proofreading

Since October 2012 I worked in higher education on a freelance basis coaching final year undergraduate as well as post-graduate students, from various disciplines, on planning and writing-up their dissertations. These coaching interventions span across the entire research process in that I assist students with literature reviews, research design, instrument development, (quantitative and qualitative) data analysis and the writing up of findings. Some research titles on which I have coached students include:"An examination of Al-Jazeera and its’ successes and failures in terms of promoting freer, more improved journalistic practices in the Middle East."Towards the degree Master of Arts in SociologyAt City University, London, United Kingdom"A critical analysis of HR outsourcing activities in the effective management of people: A case study."Towards the degree Bachelor of Arts in Business ManagementAt London Metropolitan University, London, United Kingdom"Performance management in higher education: A case study."Towards the degree Master of Science in Organisation StudiesAt the University of Essex, London, United Kingdom"An investigation into Innovation in design in Apple products and its impact on consumers."Towards the degree Bachelor of Arts in Business and ManagementAt the University of Westminster, London, United Kingdom"The financial crisis and its impact on income inequality within the UK: An empirical study to discuss its relationship."Towards the degree Bachelor of Arts in Business and FinanceAt the University of Hertfordshire, Hertfordshire, United Kingdom"On Sensory Marketing: Are we buying products or experiences?"Towards the degree Bachelor of Arts Honours in Communications ManagementAt Vega School of Brand Leadership, Cape Town, South Africa

For one semester I designed, delivered and assessed a module on Personal and Professional Development to a group of international graduate students. In this capacity I also took on the role of mentor and career counsellor as this entire cohort of students were preparing for an MBA or other Masters degree course in the United Kingdom.

As Divisional Training Manager, my Division stretched over 4 South African provinces, including Gauteng, North West, Limpopo and Mpumalanga. The Division employed nearly 14 000 people at the time, of which I managed the entire training and development function. In this role I reported directly to the Division’s Personnel Manager, who in turn reports to the Group HR Director. I also had a dotted reporting line to the Group L&D Manager. Specific duties and achievements included:● Led a functional division’s learning and development practice for approximately 14,000 employees.● Delivered Unit Standard aligned courses to Regional Management, ensuring standardised training across the division.● Designed and administered competency-based assessments, including 360° Feedback and psychometric evaluations.● Maintained all training department SAP-based analytics, ensuring accurate and effective compliance reporting.● Conducted impact analyses to determine the efficacy of implementing centrally designed training and development within the division.● Spearheaded the division's junior management coaching programme, aligning with group-wide management development strategies.● Created and implemented bespoke division-specific courses for Regional Management.● Provided personalised development plans and career counselling across all management levels.● Collaborated with SETA to implement SAQA's strategic scarce skills development plans.● Partnered with operations management to align internal skills development policies with organisational needs.● Oversaw M&E and reporting on divisional skills development, achieving top performance for three consecutive years.

In order to register as a Psychologist with the HPCSA I had to complete an internship under the supervision of a registered Psychologist. I completed this internship at the Shoprite Group under the external supervision of Mrs Louise Janse van Rensburg from The Chameleon Organisation.

For the period between concluding my Honours BComm studies to my employment with the Shoprite Group, I worked as a freelance training consultant. My services included material development, course revision, as well as course facilitation. All material was developed in line with registered SAQA Unit Standards and done in sets, complete with all supporting documents (learner manuals, facilitator guides, portfolio of evidence and assessor guides). Unit Standards included in development and revision included the following:● Prepare and conduct staff selection interviews● Demonstrate ability to participate effectively in a team or group● Design and conduct competency-based assessments● Describe the financial life cycle of an individual and how this influences financial decisions● Demonstrate knowledge and insight into the changing nature of the financial services industry and its consumers● Explain the types of compulsory statutory insurance in South Africa● Analyse reports and documents of a retirement fund to ensure governance and manage risk● Apply knowledge of health economics to make an informed decision● Apply knowledge of the different asset classes in order to give financial advice● Explain South African money laundering legislation and the implications for accountable institutions in transacting with clients● Develop a potential wealth preservation solution for an entity● Analyse the product design/structure of different medical schemes to evaluate the benefits of each scheme● Apply technical knowledge and skill to advise an individual on planning for retirement● Apply a researched trend to individual financial risk● Demonstrate knowledge and understanding of risk in a Financial Services environment

All accepted students to the Honours BComm Psych programme were required to do a supervised summer internship in one of the sub-fields of Industrial Psychology. I was placed at a training and development consulting firm called the Sage Training Academy. It was with Sage that I gained practical exposure to Unit Standard alignment, programme development and programme registration. Duties while serving as Junior Intern included material development, office administration, client care and the design of marketing materials.

Between 2005 and 2007 I was contracted by a growing manufacturer of baked goods to assist with their expansion strategy. I consulted widely on HR processes such as Industrial Relations, Training and development and also HR Administration. Based on my recommendations the client showed significant expansion both geographically and financially. I also implemented and streamlined marketing activities and introduced new methods of electronic stock management, ordering, procurement and communications (web-site, email, etc.). To protect the intellectual capital of the business I also initiated a registration process, which resulted in the business and its products now being officially trademarked. I also invested a significant amount of time into developing a brand and contemporary image for the client and repositioned the new brand within the local market.