Created designs for machine embroidery.

Senior Developer with experience in software development and knowledge of industry practices to perform various development tasks such as coding, app development and web development. Responsible for development and maintenance of Click n Collects’ application suite including GUI applications, web services and web sites. Oversee and mentor junior developers on projects, lead software development projects, and report to the Technical Director. Interact with project management to plan schedules and technical direction for client specific integrations to the Click n Collect platform. Interact with customers and management to determine future direction and software features and enhancements. Develop high-level system design diagrams for program design, coding, testing, debugging and documentationResponsibilities:- Develop high-quality software design and architecture- Identify, prioritize and execute tasks in the software development life cycle- Develop tools and applications by producing clean, efficient code- Automate tasks through appropriate tools and scripting- Review and debug code- Perform validation and verification testing- Collaborate with internal teams and vendors to fix and improve products- Document development phases and monitor systems- Ensure software is up-to-date with latest technologies- Prepare operating/technical procedures as requested for all aspects of the job - Prepare operating and technical manuals as requested for all software systems - Other duties as directed by the Direct Manager Achievements:- Updated the process and removed bottleneck operations that helped increase the efficiency and stability of existing system by 90%- Updated security protocols of existing system- Redesigned the GUI for better user experience- Optimized the usage of AWS Cloudwatch and AWS Rekognition for existing system- Implemented an application mapping tool that helped technical staff and address efficiency issues- . . .

Senior Service Support Engineer with over 5 years of experience specializing in software development and solutions for bank companies. Assigned to various clients to worked on projects, solutions, and implementation of effective IT strategies at local and global levels. Developed a system that helped reinforced the existing infrastructure.Responsibilities:- Provided project management solutions to corporate clients in Singapore and globally.- Troubleshoot, identify and implement software solutions to address efficiency issues.- Understanding functional specification and quality requirements, business process design, workflow design and user interface design.- Complying with the technical architecture and technical standards.- Developing procedures, documentation for computer operations personnel.- Supervising programmers and performing code review.Achievements:- Sending online enquiry to third-party systems (background checks) during bank account opening transactions.- A database backend handler (multitasking system) for accommodating simultaneous account opening transactions to third-party systems (thousands of users accessing at the same time).- Improved synchronisation of debit card and credit card customer information from backend to frontend.- In-house system to send customer report to Credit Bureau Singapore optimising confidentiality versus email.- Earmarking system for new accounts opened during promotional/festive periods.- Provided on-site hardware fix (including printers).- Provided source code review before deployment and verifying source code to meet the user standards.- Developed and maintained procedural documentation for computer operations personnel.- Provided support for front-end web development.

Software Engineer with over 4 years of experience specializing in software development and solutions for bank companies. Assigned to client to worked on projects, documentations and solutions. Tasked to develop and implement Debit card system to be used for transactions.Responsibilities:- Perform system review, identify process improvements and provide recommendations.- Design programming work units and supervise programming activities.- Proactive approach aimed at avoiding loss of IT service availability and attend service meeting.- Optimising availability by monitoring and reporting on all key elements of availability; continuous system review and recommend improvements.- Escalate if there is a service level break; including measuring and reporting of service levels actually achieved.- Coordinate other service management and support functions including third-party supplier where applicable.Achievements:- Enhanced and enabled the system for online applications of debit cards until roll out.- Enhanced database encryption, added codes to increase security level checks.- System to accept access cards from supervisorial/managerial users for approval of on-site banking transactions to eliminate the need for typing password or PIN.- Added feature of creating and using an account PIN (not ATM PIN) for security as well as updated and maintained firmware of the PIN pad hardware.- Linking of customer internet banking activities to frontend (bank tellers) in real-time or in run batches.- Worked on online money remittance system and anti-money laundering measures.- Lead the Source Code Management in maintaining concurrent source code projects, reviewing and comparing source code before deployment, and verifying source code to meet the user standards.- Developed and maintained procedural documentation for computer operations personnel.