Client: GoogleDevelop strategies and solutions for thoughtful data acquisition and collection processes, while ensuring data privacy and security in consultation with PWG and Legal to achieve Google-wide GDPR DPIA complianceOptimize processes for Regional and Central Accelerator teams, including developing/implementing data operation policies and coding user-friendly tools to automate essential operational tasks (Google Apps Script)Build and manage critical program data tables, generate reports, and deliver analytical insights highlighting salient impact metrics/build visualizations for internal and external reporting to key stakeholdersConsult/advise on team data operation strategies, scope of work, and project proposalsollaborate with cross-functional teams using data to support storytelling and product area alignment, inform curriculum, and provide insights into alumni engagement/event planning

Client: Google• Managed Compensation Exception Committee (CEC) decision process inclusive of Case submissions, meeting scheduling, conducting meetings, recording decisions and compiling case details into a “Summary List” spreadsheet for future review and analysis. • Reduced clerical errors and processing time by 35% by implementing a streamline process for case submission, review and addition to the CEC presentation deck. • Planned and organized CEC meetings on a consistent weekly and bi-monthly basis freeing over eight(8) hours of managements time and providing confidence in the process • Successfully executed follow-ups and action items in a timely manner resulting in an over 80% increase in cases resolved within the targeted 48 hour period • Maintained an excellent working relationship with the Google Stakeholder, Sales Administrators and support staff to the point I was entrusted and relied upon for support and guidance in case submission, decision recording, and presentation management. • Took initiative to update CEC decisions in Case slides and generate weekly status reports that resulted in freeing over four(4) hours of the Google Stakeholder’s time.

Client: AppleDeveloped over 300+ test cases using Swift, XCode, XClink and Xcode to automate the client and server-side testing of software on Apple iOS, and tvOS devices. Collaborated with global Quality Assurance Software Analysts and Software Developers to disseminate, update and manage automated testing code using Git to a shared Github repository where the code was localized and used in testing by local teams.Used a mix of Apple Internal tools (PurpleRestore, ToolChest, RADAR 8, Stack, IOSToolChest, IOSMenu, etc) to test, debug, document, and report results and bugs for over 300+ manual test cases performed on various iOS, tvOS, watchOS and macOS devices each week.Communicated, directly with upper management, developers, and QA associates globally test results, procedures, methods, workflows, performance metrics and outstanding issues using Slack, Quip, Numbers, Box and Apple Mail.Collaborated with team members in providing technical assistance on automated test creation and git repository management, as well as, device setup and testing.

Client: AppleDeveloped SQL queries, views to generate data in Access layer as per business needs.Executed regression tests to validate data from different source systems(Hadoop, Vertica, Teradata, , Oracle) and provided results to Development team in easily readable Excel spreadsheet format using custom Python scripts.Created QA Automation scripts that drastically reduced the amount of time it takes to perform QA Tests and automated the delivery of results into an excel spreadsheet for quick and easy analysisConverted Hadoop and SQL results to highly visible Excel spreadsheets for quick analysis using Python ScriptingPerformed Ad-hoc Regression tests to validate data and assist Development team in discovering issues.Acted as SCRUM Master for a cross-platform team initiative to coordinate QA efforts across the entire data pipeline