Clifton Wright Email & Phone Number

Quincy, Ma, Us

• Programmed computerized switches and switchboards to provide requested features.• Designated cables available for use.• Diagnosed and corrected problems from remote locations, used special switchboards to find sources of problems.• Removed and remade connections to change circuit layouts, followed work orders, and diagrams.• Routed and connected cables and lines to switches, switchboard equipment, and distributing frames.• Assembled and installed data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.• Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.• Adjusted and modified equipment to enhance equipment performance and to respond to customer requests.• Demonstrated equipment to customers and explained its use, responding to any inquiries and complaints.• Ran wires between components and outside cable systems, connecting to telephone poles or underground cable accesses.• Repaired, newly installed and updated equipment to ensure that it functioned properly and conforms to specifications, using test equipment, and observation.

Palo Alto, California, Us

In my recent role, I assign tasks to staff, set performance metrics, and resolve issues as per quality assurance controls. I spearhead multiple projects from inception to completion and ensure successful project delivery within set timelines and budget constraints. I also document all labor hours and budget expenses for the project as well as prepare status reports for customers and senior management. Using my communication skills, I cultivate lasting partnerships with stakeholders and create new strategies to promote services.My key accomplishments in this tenure are as follows:► Delivered presentations on project scope, progress, and outcomes for customers and staff members.► Improved operations and reduced errors by updating procedures as well as mentoring a team of eight Technical Coordinators while ensuring process alignments with specific goals.► Streamlined operational efficiencies by creating employee schedules, managing payroll, controlling inventory, organizing appointments, and executing project compliance procedures.

Atlanta, Georgia, Us

In this role, I performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services. I installed, set up, and repaired devices and system components while training customers on equipment usage, setup procedures, and troubleshooting strategies. I read and interpreted technical documentation in order to accurately configure equipment.My key accomplishment in this tenure is as following:► Reduced injuries and accidents by operating all tools, equipment and vehicles in safe and efficient manner.► Completed tests on system components using volt-OHM meters, spectrum analyzers, and other useful tools.► Troubleshot and diagnosed systems using speed, ping, and related tests and continuously applied quality-improvement methodologies to improve work processes.

Irvine, Ca, Us

During this time, I planned and delegated work to meet project and production goals while recording data accurately. Using my analytical skills, I checked equipment and supplies, and coordinated manpower to meet expected demand. My key role was to design and implement project workflows for copy-editing, editorial and design departments, including adjusting deadlines to meet project changes. I also monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems as well as maintained top-notch quality control standards. I effectively determined project road maps by partnering with the sales and design departments and created unique products to drive profitability and promote brand. I repaired and maintained equipment, machinery, and vehicles as well as supervised equipment upgrades and modifications while implementing measures to improve production methods and quality of products.My key accomplishments in this tenure are as following:► Recognized for performance excellence and achieved promotion within first months on the job.► Coordinated with suppliers to initiate strategic process changes, resulting in decreasing of inventory, increasing of profit margins, and reducing of labor hours by 30%.► Implemented 5s program that optimized line efficiency while reducing accidents to zero per quarter.► Optimized department quality and throughput by implementing significant process improvements.► Coordinated with internal departments to maximize operational efficiency across production and administrative areas while maintaining work environments safe and efficient at all times.► Addressed employee and production issues to determine and implement optimal resolutions while preventing wasted resources and maintaining schedules.

In this role, I compared shipment contents with paperwork to support inventory accuracy and records management. I also organized storage areas to maximize movement efficiency and minimize labor. I received, processed, and reserved returned products to facilitate accurate inventory. I tagged and stored product inventory in correct areas and locations.My key accomplishment in this tenure is as following:► Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.► Obtained the required documentation to move cargo onward while updating the tracking system to enhance operations.

In this role, I prioritized multiple project tasks to ensure high-quality and timely delivery while addressing issues related to products and services as well as improving work processes. I improved operations by working with team members and customers to find workable solutions while delivering project requirements to meet deadlines.My key accomplishment in this tenure is as following:► Increased productivity and customer satisfaction by designing new programs while accomplishing service goals.► Recognized by management for providing exceptional customer service as well as providing IT and software trouble-shooting support to the organization.

Bachelor'S Degree, Computer Science

Bachelor'S Degree, Computer Science