Contracted to: Turner Construction Primary technical lead for multi-site deployment of Windows 2000 located within the continental U.S covering 60 cities. Manage 23 technicians and 6 Tier 1 techs. Design and implement technical deployment process for Banyan to Windows migration.. 100% hands on technical management support and troubleshooting of migration related issues, to include Lan/Wan, Win2k server and routers. Manage multiple project teams to include personnel, travel arrangements, temporary staffing, and inventory control. Develop documentation for deployment activity relating to all aspects of the project.

Contracted To: Conoco Phillips Researched, managed and allocated all resources for Windows 2000 deployment for all sites in the United States, Mexico and Canada. Coordinated and planned migrations strategies with global teams; assessed and substantiated all data requirements necessary for global teams to successfully migrate to a common operating environment.  Research and troubleshoot technical deployment issues relative to compatibility issues. Sr. Level support for client and server side deployment teams. Configure and administer various servers for deployment process. Extensive and detailed work with application packaging teams, server teams, deployment teams, and communications; Maintained detailed reports of all aspects of deployment.

Contracted to: Smoke Signals Communications Supervised and managed five technical professionals Top tier full hardware and software support for over 300 workstations ranging from  RAS & VPN configuration and administration. Responsible for migration of new systems, corporate design imaging for desktops, operating system installs and implementation of automated disk-imaging system.  Server administrator responsibilities to include active directory administration, exchange administration, server builds and backup administration, implementation of intranet server and site design and marketing Implemented new helpdesk structure, procedures & policies to include; reporting, call tracking and escalation process.

Global EPC firm specializing in engineering, procurement and construction.  Upon receipt of network trouble conditions, implemented network recovery procedures to isolate specific trouble source.  Directed and coordinated corrective actions to restore and repair network conditions internally and externally; actively researched networks for potential problem areas or implementing quality improvements. Worked in collaboration with other team members to correct or improve network performance.  Initiated, updated, tracked and closed trouble tickets; created and sent network communication updates as needed to maintain communication with internal customers.  Performed preventative, conclusive maintenance processes to ensure network reliability.  Provided technical support, training, and guidance to less experienced technicians. Identified and corrected procedural errors.  Senior technician for discovery and implementation of 3 global migrations covering hardware, software, anti-virus needs and operating systems. Construction site startup technician for project sites in Texas and Oklahoma. Sr. IT Lead for Windows 95 upgrade for 1200+ users.Client desktop support for; Unix, Banyan Vines, Microsoft Networking, Windows NT 3.51, Windows NT 4.0, Windows 95, Windows 98, Microsoft OfficeLotus Notes, Integraph PDS, Autocad

 Maintained support services for the southwest region covering 7 campuses Lead technician in migration from Win3.1 to Win95 including new hardware upgrades  Performed extensive quality assurance testing within the environment for both new implementations and upgrades. Assisted students with applications training in a computer laboratory environment.