Clint Biddle Email & Phone Number

Santa Cruz Ca 95062

• Outside Commercial Sales• Meet with business owners, non-profits, and municipalities to determine their goals and concerns• Perform site analysis and data gathering necessary to design a solar system (roof/ground measurements, shade readings, electrical POC etc.)• Design an optimized system based on the clients needs and concerns• Close sales and set customer expectations regarding lead time, payment schedule, and the final post installation steps (jurisdiction inspection and PG&E interconnection)

• Inside Sales• Main speaker at several solar seminar events held by Solar Technologies• Liaison, synching the Sales and Marketing Departments while handling direct responsibilities for each department• Lead Generation and Marketing Strategy• Organized and managed our CRM tool (SalesForce), including customization for comprehensive tracking of all sales activity and installation progress, with automated features for streamlined functionality• Developed and institutionalized a lead tracking process for tracking and pre-qualifying all leads and scheduling appointments for our sales staff• Field all incoming calls/walk-ins from home and business owners interested in our services (leads)o Discuss their interest level, goals and provide preliminary consultationo Gather preliminary data i.e. electric bill and usage data, google earth assessment for shade and viable locations for panelso Schedule site visit with a Design Consultant if qualifiedo If unqualified (too much shade, out of their budget, inability to finance) guide them to that understanding and save us time by not setting an appointment with them• Customer Serviceo Field calls/walk-ins from anyone with interest in our company/solaro Field incoming calls/walk-ins from customers and answer questions regarding • Their post solar PG&E statements and “true-up bills”• Fielding service calls and assigning them to our Service Team• Developed Customer Service Feedback Questionnaire and system for obtaining and tracking the results as well as gathering testimonials from clients• Set up and man our booth at Home Shows and other events for lead generation• Manage our “Neighborhood Mailer” direct mail campaigno Track upcoming installations and determine appropriate demographics o filter and assign a mile radius around each for a direct mailingo Delegate the timing execution of this to our in house Direct Mail Team

Assisted with inventory management and organizationKitted materials for installation crewsAnswered phones and directed callsSales supportFollowed up with old prospects to respark interest for sales staffKept product literature stocked (spec sheets and brochures)Assisted Accountant with filing