Clint Maxwell Email & Phone Number

Round Rock, Texas, United States

Underwriter for our Small Business Program.

Plano, Tx

Richardson, Tx

Seasoned Insurance Professional

Provides analytical research and consultative advice for those interested in pursuing a franchise business opportunity.

Proven Manager with more than 19 years insurance experience, 17 of which were in a management role. Initiated start up processes which resulted in tangible hard dollar benefits for the company. Demonstrated project management skills, and the ability to hire, train, motivate and coach employees for start up units. Worked collaboratively with employees on new ideas for workflow process improvements which realized productivity and quality gains. Supervisory style is to mentor and provide expertise to staff in collecting data and analyzing trends of agency problems. Recognized as a company expert regarding agency fraud and compliance issues and how they impact company processes and customer satisfaction.

Managed a variety of processing units; including New Business Applications, Policy Verification, Underwriting Support, Agency Licensing and Accounting. Instructed 20 direct reports daily on their unit workflow assignments and gathered information on issues. Converted the Underwriting Support workflow from a manual to an electronic process by analyzing root cause problems. Trained employees on the new process and monitored improved service for external users. Led extensive interviewing of new applicants for a fast growing organization. Initiated job offers for external candidates. Provided feedback to management to improve the hiring process. Facilitated and managed employee transitions for company restructures while successfully maintaining company workflow.

Developed and Managed the Policy Verification process for the South Central Division. Directed successful development of employees so they could take new jobs within the company with greater responsibility. Formulated usage algorithms for C.L.U.E. and A.D.D. underwriting tools. Tracked all results and reported key discoveries to product managers. Identified by management as the "go to resource" for resolving the most difficult customer and policy problems resulting in the rescue of 70 percent of policy holders that were victimized by fraud.

Bachelors, Computer Science

Computer Science