• Led the opening of a new remote loading dock at Southwest Florida International Airport and directed complex warehousing operations, ensuring the effective receipt, storage, and movement of $200k in goods monthly.• Established and maintained a robust framework of policies, procedures, and best practices to enable productive operations and ensure 100% compliance with applicable regulatory frameworks (OSHA, DOT, EPA, FAA).• Recruited, mentored, and led a cross-functional team of 9 employees, establishing work schedules, defining priorities, and inspiring the team to exceed 100% of performance goals while nurturing a collaborative and inclusive work environment conducive to maximum efficiency.• Coordinated closely with concessionaires, tenants, and vendors to establish delivery schedules, enable the timely receipt and distribution of 200 shipments weekly, and maintain a 99.8% on-time delivery rate.• Directed the effective maintenance, troubleshooting, and repair of $400k in warehousing equipment, machinery, and vehicles, maintaining 0.1% downtime to minimize delays.• Managed relationships with 79 contract carriers, scheduled and coordinated shipments, and ensured seamless delivery to consistently meet 100% of requirements.• Implemented a robust safety program and led daily briefings with the team to reinforce a safety-oriented culture, sustaining an exemplary safety record with zero accidents and near misses throughout tenure.• Introduced data tools, KPIs, and metrics to track performance, enabling real-time strategy adjustment, leading continuous improvement initiatives, optimizing processes, and delivering 100% compliance across key metrics.

• Initially joined as a courier, attaining multiple promotions and rising through the ranks to Operations Manager, leading the Fort Myers facility (40 employees, 7800 packages daily, and $1.5 million annual budget ) and Punta Gorda Facility (50 employees, 9560 packages daily, and $1.85 million annual budget).• Headed complex distribution operations, directing the effective shipping and receiving of road and air freight and consistently meeting 100% of SLAs.• Implemented staff performance management process while introducing data tools, KPIs, and metrics to enable real-time strategy adjustment, growing productivity by up to 35% yearly. • Optimized route planning to reduce travel time by 20% and lower fuel costs by 17% while increasing on-time delivery rate by 21%. • Oversaw a 45 vehicle fleet, introducing data-driven maintenance program to lower breakdown by 12% and ensure 99.9% uptime. • Directed regular audits across all operational areas to identify performance gaps and bottlenecks, continuously streamlining processes to reduce operating costs by 23%, enhance efficiency, improve lead times by 18%, and accelerate customer satisfaction by 27%.

• Conceptualized and built the business from the ground up, steered all financial and operational functions since day one, and led the 10 member team in generating $400k in yearly revenue.• Oversaw all HR functions, establishing a staff performance management framework with regular coaching to grow productivity by 75% while promoting positive employee relations to reduce staff turnover by 80% and propel employee satisfaction to 100%.• Identified and capitalized upon cost-saving opportunities, reorganizing staff schedules, eliminating wastage, lowering inventory shrink, and slashing yearly expenditure by 20%.