General Manager
Current• Led the opening of a new remote loading dock at Southwest Florida International Airport and directed complex warehousing operations, ensuring the effective receipt, storage, and movement of $200k in goods monthly.• Established and maintained a robust framework of policies, procedures, and best practices to enable productive operations and ensure 100% compliance with applicable regulatory frameworks (OSHA, DOT, EPA, FAA).• Recruited, mentored, and led a cross-functional team of 9 employees, establishing work schedules, defining priorities, and inspiring the team to exceed 100% of performance goals while nurturing a collaborative and inclusive work environment conducive to maximum efficiency.• Coordinated closely with concessionaires, tenants, and vendors to establish delivery schedules, enable the timely receipt and distribution of 200 shipments weekly, and maintain a 99.8% on-time delivery rate.• Directed the effective maintenance, troubleshooting, and repair of $400k in warehousing equipment, machinery, and vehicles, maintaining 0.1% downtime to minimize delays.• Managed relationships with 79 contract carriers, scheduled and coordinated shipments, and ensured seamless delivery to consistently meet 100% of requirements.• Implemented a robust safety program and led daily briefings with the team to reinforce a safety-oriented culture, sustaining an exemplary safety record with zero accidents and near misses throughout tenure.• Introduced data tools, KPIs, and metrics to track performance, enabling real-time strategy adjustment, leading continuous improvement initiatives, optimizing processes, and delivering 100% compliance across key metrics.