Technical Consultant Ii
CurrentWork directly with project managers, project teams and client personnel learning and conducting implementation tasks through the life cycle of the projectDirect client meetings to ensure the implementation tasks of each phase are executed properlyDeliver end-user training to maximize use of their systemMaintain accurate and timely documentation of worked time and other client deliverables according to established standards and procedures to ensure proper billing and revenue recognitionDirect the client service and IT Management process of the projectDirect problem resolution efficiently and professionally by applying knowledge of system software, applications and hardware including third party peripherals that affect the functionality and performance of WellSky solutionsDetermine the methods and procedures for new assignments and complex client issues