Clint Andrew Email & Phone Number

Hartford, Wi, Us

Madison, Wisconsin, Us

-Copilot Implementation. Worked with Microsoft for the Readiness Assessment to deploy Licenses, creating Proper Governance for rollout. Monitor the adoption and usage rate by product-M365 Administrator- including Microsoft Teams, Exchange (OWA), Sharepoint, Office Products (Word, Excel, etc.), Intune, Azure, Purview, Powershell, Power Automate etc.-Migration completed from Webex to Microsoft Teams for everyone (1000+) Chats, Channels, Apps. Created Templates, and Implemented.-Migration of data from merger. Old bank data into our environment manually, by creating SharePoint Sites/Teams for document storage-Used Microsoft Endpoint Manager (MEM & MAM) to create App Protection/App Configuration policies for corporate and personal devices. Upgraded what was in place and devised a strategy for implementation.-Sharepoint Admin for creating and managing sites. -Create and manage enterprise applications in Azure AD-Successful implementation of new intranet for internal users, Working with outside company and building it internally. This combined working within the SalesForce Platform and Sharepoint libraries-Lead the internal upgrade of our appointment tracking software – Coconut Software-Principal administrator for other used products including Zoom, Webex, Neat Products, and Owls Labs-Troubleshoot Microsoft Products Word, Excel, Powerpoint, Outlook, Azure environment.

Milwaukee, Wisconsin, Us

-Design, build, and maintain programs for loan applications-Work within an agile team to define, develop, and estimate user stories and epics-Resolve application specific defects in a support role-Develop and maintain software to Fiserv, software development methodology and conventions.-Document program functions and event related activities/processes to ensure quality, repeatability and continuous improvement opportunities-Develop source code to address the application specification requirements as defined by the Business Analyst(s) and the technical specifications of the application.-Program, test, debug and review results ensure quality products are produced-Ensure the ongoing scalability, security, and maintainability of our products

Milwaukee, Wisconsin, Us

Lead on critical issuesMentoring/Training new employeesSubject Matter Expert on certain products (Billpay, Onboard Advisor)Resourceful to find solutions quickly (Knowing the right people, Utilizing critical thinking skills, Organized to know where to find solutions)Multi-taking on cases, calls, and support when neededOn call duty, taking after hour calls to support when neededPhone support-Troubleshooting issues on incoming calls on all product lines, while keeping up with current matrixes in placeWork well with different Tier levels, department levels, department heads and managers.• Review current eServices products and their processes and recommend alterations and improvements • Provide communications and technical support for client services and problem solving for a specific segment of the Fiserv systems or software • Resolve customer problems with designated product lines • Simulate or recreate customer problems to resolve user operating difficulties, • Discuss problems or inquiries with other department personnel and offer technical assistance • Insure proper handling and follow-up, and communicates customer suggestions for enhancements and insures proper handling • Document problems and corrective procedures and work with development personnel to determine problem solutions • Implement and maintain system forms, procedures and policies per company guidelines

Madison, Wi, Us

Analyze credit and recommend approval to grant loans, or recommend denial of loans to consumers based on credit risk, history, and ability to repay. In addition to lending, I also handle day to day transactions pertaining to financial services and member service and satisfaction, including but not limited to: the processing of payments, deposits, withdrawals, the handling of account openings and closings.The processing of consumer mortgage applications and compilation of supporting paperwork for approval for central underwriting, following all federal rules and regulations pertaining to the financial services industry.

Pewaukee, Wi, Us

-Work with a Loan Originator to evaluate possible refinance and purchase scenario’s for past, present, and new clients-Collect customer information, process it and issue pre-approvals-Review scenario’s with customer on best options available and talk them through the process of getting a mortgage-Meet with clients, review documents, answer any questions they might have-Created spreadsheets and documents to help facilitate the customers ease and transition through the mortgage process

St Louis, Missouri, Us

Compare and evaluate possible financial products, develop solutions, and decide which products to recommend to customers to best meet their needs and financial circumstances. Collect and analyze clients' financial information. Cold call potential clients to set up appointments

-Managed and led a staff to hit monthly sales and collection goals.-Made underwriting decisions and processed Consumer, Auto, Real Estate and Retail Loans-Collection; Resolution of customer issues-Developed outside customer relations, increasing customer base by talking with businesses to send us potential customers to help both of us out.-Sold different insurance products-Consistently hit and exceeded company established goals for the branch

Information Technology

Architectural Engineering

Education record