• Direct multiple cross-functional teams in the production of large scale technological programs.• Organize project work and delegate tasks to contributors to produce high-quality deliverables.• Develop project timelines and budgets to ensure deliverables meet expectations.• Identify and mitigate risk through regular status reports to ensure project outcomes are met. • Manage stakeholder expectations by monitoring project metrics and prioritizing change as needed.• Prepare detailed SOWs for clients; gain acceptance and stakeholder approval on the scope of work.

• Respond promptly to coaching support requests from members, offering tailored advice and solutions.• Address specific questions related to members' unique financial goals and challenges.• Assist members in assessing and overcoming current financial obstacles effectively.• Guide members through informed decision-making processes to optimize their financial well-being and security.

• Managed multiple projects end to end while delivering key objectives within scope, timeline, and budget.• Leveraged software and SQL knowledge to drive continuous process improvements and efficiencies while adapting to changing business needs.• Produced regular business reviews that inform stakeholders and foster positive client relationships.• Generated informative data analysis of project statuses while delivering KPIs that exceed expectations.• Advanced interdisciplinary initiatives to increase communication, quality, and efficiency across departments.• Mentored junior staff members on best practices and expectations.

• Managed a remote roster of Independent Contractors to meet and exceed quality and productivity expectations within the established budget.• Communicated project plans, reports and guideline materials with all stakeholders in a timely, clear and concise manner.• Identified, reported, and tracked the progress and impact of software anomalies to improve platform performance for client engineers.• Coordinated the program wide Quality Management process and drove continuous improvements.• Implemented company wide initiatives to improve communication quality and efficiency across projects.

• Managed a virtual team of Independent Contractors to meet and exceed quality and productivity targets.• Leveraged various software platforms to process crowdsourced data and improved project efficiency.• Performed quality reviews of crowdsourced tasks to ensure client expectations were met.• Identified, reported, and tracked end-user software anomalies alongside client engineers.

• Tested Pre-Release Software for General Functionality and Usability.• Executed PlayStation and Xbox Certification Checks against game candidate software.• Communicated, Researched, Tracked and Reported Bugs and Software Defects with First and Third Party Development Teams.

• Executed Technical Requirement Checks on pre-release versions of software.• Assessed product certification against official SCEA quality standards.• Researched and Documented product defects and violations• Logged issues in concise written report formats for development team review.• Applied knowledge of basic to intermediate networking principles and online console gaming / functionality elements.• Collaborated on miscellaneous QA test process related tasks / projects.

• Oversaw and managed a team of animators through the production pipeline.• Managed assignment schedule and provided technical direction of assets. • Character rigging and animation.• Directed both game play and cinematic trailers.

• Tutored students in-class and in a one-on-one setting in the following disciplines: 3D Character• Animation, Modeling, Lighting and Texturing, Rigging, Flash Animation, Photoshop, InDesign, Math, English, Effective Speaking. • Helped foster healthy study habits, assessed individual learning needs and created specialized lesson plans. • Created flyers and promoted the peer tutor service on a regular basis.