Clint Hackett Email & Phone Number

Baltimore, Md, Us

Deputy Secretary overseeing the newly reorganized Maryland Department of Health (MDH) Operations Administration consisting of:> the Office of Facilities Management and Development (OFMD)> the Office of Contract Management and Procurement (OCMP)> the Office of Human Resources (OHR)> the Office of Enterprise Technology (OET)> the MDH Data Office> the Office of Internal Controls, Audit Compliance & Information Security (IAC/S)

Baltimore, Md, Us

Directed the operation of the Office of Enterprise Technology of the Maryland Department of Health, served as information technology advisor to the Health Secretary and was the official point of contact with other government agencies and private entities on information technology issues. Directly oversaw and supervised the Department’s IT efforts.

Madison, Wi, Us

Primary responsibilities included:> Providing the strategic vision and operational leadership for the Department of Health Services (DHS) Bureau of Information and Technology Services (BITS). > Recommending and implementing technology resource strategies, priorities and projects that best achieve the department’s strategic objectives. > Partnering with DHS leaders to enable cost-effective and innovative solutions that achieve shared and independent business goals.> Partnering with other state agencies to develop and implement statewide initiatives.> Directing and supporting centralized and distributed IT staff, supporting the department’s administrative functions, and supporting the IT functions that service the seven state-owned facilities including clinical, security, rehabilitative services, benefits administration, and electronic health record functions.

Madison, Wi, Us

Responsible for the overall management of the Project Management Office including, but not limited to, the following:> Creating and managing the Departmental Project Portfolio reporting structure> Leading and managing the project management area in delivering expertise required by program areas which are state of the art, supportable and have high quality> Leading the adoption and use of innovative project management strategies which will provide efficiency to the department and program areas> Leading and managing the creation of project management direction based upon business drivers and departmental needs> Managing project management infrastructure, standards and direction which anticipate Departmental growth and needs> Managing the DHS PMO staff and collaborating with the Divisions to manage the inventory of DHS projects at the appropriate levels> Establishing and monitoring employee development/training programs and performance expectations> Developing and implementing process to review project work plans, status, quality and timeliness and enforce expectations> Creating and managing outreach strategies which promote coordinated Departmental project management, along with the adoption of project management into all projects across the Department> Creating templates, tools and techniques to create consistent project management methodology throughout the Department and the Bureau> Effectively linking programs, strategies, business processes, and tactic> Implementing process and procedures to measure performance and quality of services> Promoting diverse problem-solving techniques such as Lean, Six Sigma and TQM to address customer business needs> With the Office of Organizational and Employee Development, developing and administering departmental Project Management training and expertise, utilizing accepted and proven educational practices> Measuring progress to ensure sound management practices for delivering departmental project management

Madison, Wi, Us

Application Development and Support Section Chief within the Department of Health Services (DHS) - Division of Enterprise Services (DES) - Bureau of Information Technology Services (BITS).Tasked with creation and management of a modernized development strategy for the department from legacy systems to web, mobile, and other strategic platforms. Also responsible for the supervision and management of all the day-to-day operations of the section including supervision of state and contractor full time employees. Responsibilities also include the overall revenue/expense management for the section.

Richmond, Virginia, Us

Managed development for the implementation of large-scale legislative and non-legislative efforts associated with the Virginia Department of Taxation's (TAX's) primary application, the Advantage Revenue application (AR). AR is the commonwealth's taxation accounting system of record used by over 1000 users (internal TAX and external users throughout the Commonwealth of Virginia). Led the development of efficient automated solutions to solve business problems that impacted multiple systems. Supervised the implementation, operation, and maintenance of COTS applications as assigned. Supervised the day-to-day activities of 17 employees and 1 contractor who worked on the AR application. Employees included technical team leaders, programmer/analysts, functional analysts, system administrators and system engineers/system support staff. Also was responsible for the professional development and semiannual performance evaluations for each of the 17 employees.Analyzed agency operations and developed and implemented strategic plans to satisfy those requirements. Liaised with Virginia Information Technologies Agency (VITA) and Northrop Grumman (NG) for infrastructure issues including application migrations to VITA/NG managed Citrix servers and for troubleshooting server issues associated with the 30 Windows 2008 servers used to support the AR application. Troubleshooting also extended to other infrastructure related issues (database, network) that may have affected performance of the AR application. Planned for disaster recovery contingencies for the AR application and supervised annual disaster recovery tests performed jointly with VITA/NG.Liaised with internal auditors and external auditors (examples include Auditor of Public Accounts, IRS) during audits and developed and implement plans to satisfy the requirements of any audits performed by these entities. Provide limited first-level end user Support for user reported problems.

Mclean, Virginia, Us

As a senior programmer/analyst and technical team lead, led the development required to solve business problems impacting the US Census Bureau's Laptop Case Management (LCM) suite of applications primarily using PowerBuilder, Oracle Lite, and SQL. The Laptop Case Management suite of software enabled 5000+ field representatives throughout the US to manage interviews for various surveys conducted by the US Census Bureau. It also facilitated performing of these interviews. Directly supervised day-to-day activities for 3-5 senior developers and performed employee development activities including annual evaluations. Performed scheduling and coordination of LCM releases. Worked as primary contact with production support staff and worked with them to triage and resolve user-reported issues. Migrated software to new versions and led the research and development efforts to determine best direction regarding implementation of emerging technologies. Technologies evaluated included Java, C#.NET, and development with Windows Metro.As deputy program manager, helped the program manager take care of day-to-day activities for a team of about 20 contractors. Performed weekly, monthly, and ad-hoc status reporting to support the management of contract and project schedules and cost. Developed, prepared and presented new software technical proposals to different RFP’s/ RFI’s. Participated in interviewing and selection of all employees. Performed other program manager duties as assigned including but not limited to resource management, budget management, risk management and mitigation, project management and managing issues and escalations while continually setting client expectations.

Primarily responsible for the analysis, design, and development of new software within in a client-server framework as well as for performing modifications, updates and corrections, and for providing technical support for existing software programs primarily using PowerBuilder, PL/SQL, and Hyperion SQR running against Oracle and MS SQL Server databases.

Hired to analyze, design, develop, test, and provide technical support for integrated client server environment using PowerBuilder and SQL for the Regional Office Survey Control (ROSCO) application and Laptop Case Management (LCM) suite of applications. ROSCO enabled regional offices throughout the US to assign and track cases/interviews for various surveys conducted by the US Census Bureau. LCM enabled field representatives to manage/track assigned cases and to launch interviews related to cases. Managed performance of in-house data translation and application interface routines and analyzed customer software and requirements. Advanced quickly into functional manager role, recruiting and screening developers, supervising the day-to-day activities of developers, and provided technical leadership for junior developers training up to 6 developers in the PowerBuilder tool.

Master Of Science - Ms, Project Management

Bachelor Of Science - Bs, Computer Science